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Windows 7: Windows Defender nowhere to be found and will not start

01 Jul 2013   #31
dexterrules4

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
If I may. Malwarebytes Anti Malware was run in post #2. I don't understand how it just found all these infection in post #26.
Where did all these things come from between post #2 and post #26?

From post #2

Also install and run Malwarebytes Antimalware.

Malwarebytes : Free anti-malware download
I had not done the malwarebytes until that post. I was trying to follow only one person's directions so I would not get confused or mess anything up. I should have done it earlier I'm sure but either way nothing is working. This is getting to be much more work than I wanted. I could have spent an hour or two removing my personal pics, music and files and just reinstalled windows 7.


My System SpecsSystem Spec
.
01 Jul 2013   #32
dexterrules4

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by cottonball View Post
dexterrules4,
Please post the SystemLook.txt in your reply Thanks!
SystemLook 30.07.11 by jpshortstuff
Log created at 22:03 on 01/07/2013 by alireep
Administrator - Elevation successful

========== reg ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinDefend]
(No values found)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinDefend\Parameters]
(No values found)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinDefend\Security]
(No values found)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinDefend\TriggerInfo]
(No values found)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinDefend\TriggerInfo\0]
(No values found)


[]
Hive unrecognized.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\WinDefend]
(No values found)

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\WinDefend\Parameters]
(No values found)

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\WinDefend\Security]
(No values found)

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\WinDefend\TriggerInfo]
(No values found)

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\WinDefend\TriggerInfo\0]
(No values found)


-= EOF =-
My System SpecsSystem Spec
01 Jul 2013   #33
cottonball

Windows 7 Home Premium
 
 

dexterrules4,

Since the following steps involve editing the Registry, please create new restore point before proceeding.
System Restore Point - Create
Select: Option Two

Please restart the computer, and tap the F8 key to get an Advanced Boot Options Menu.
From there, select: Safe Mode

Next, while in Safe Mode, please open Notepad by pressing the Windows key and the R key at the same time.
In the Open area, type: notepad
Copy and paste all the text inside the code box below to Notepad:

Code:
Windows Registry Editor Version 5.00
 
[HKEY_LOCAL_MACHINE\999\ControlSet002\services\WinDefend]
"DisplayName"="@%ProgramFiles%\\Windows Defender\\MsMpRes.dll,-103"
"ErrorControl"=dword:00000001
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
  6b,00,20,00,73,00,65,00,63,00,73,00,76,00,63,00,73,00,00,00
"Start"=dword:00000002
"Type"=dword:00000020
"Description"="@%ProgramFiles%\\Windows Defender\\MsMpRes.dll,-1176"
"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,00,00
"ObjectName"="LocalSystem"
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,\
  00,6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,\
  65,00,00,00,53,00,65,00,42,00,61,00,63,00,6b,00,75,00,70,00,50,00,72,00,69,\
  00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,52,00,65,00,73,00,\
  74,00,6f,00,72,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,\
  00,00,00,53,00,65,00,44,00,65,00,62,00,75,00,67,00,50,00,72,00,69,00,76,00,\
  69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,68,00,61,00,6e,00,67,\
  00,65,00,4e,00,6f,00,74,00,69,00,66,00,79,00,50,00,72,00,69,00,76,00,69,00,\
  6c,00,65,00,67,00,65,00,00,00,53,00,65,00,53,00,65,00,63,00,75,00,72,00,69,\
  00,74,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,\
  53,00,65,00,53,00,68,00,75,00,74,00,64,00,6f,00,77,00,6e,00,50,00,72,00,69,\
  00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,63,00,\
  72,00,65,00,61,00,73,00,65,00,51,00,75,00,6f,00,74,00,61,00,50,00,72,00,69,\
  00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,\
  69,00,67,00,6e,00,50,00,72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,\
  00,65,00,6e,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,\
  00,00
"DelayedAutoStart"=dword:00000001
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
  00,01,00,00,00,60,ea,00,00,01,00,00,00,60,ea,00,00,00,00,00,00,00,00,00,00
[HKEY_LOCAL_MACHINE\999\ControlSet002\services\WinDefend\Parameters]
"ServiceDllUnloadOnStop"=dword:00000001
"ServiceDll"=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,\
  00,6c,00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,\
  20,00,44,00,65,00,66,00,65,00,6e,00,64,00,65,00,72,00,5c,00,6d,00,70,00,73,\
  00,76,00,63,00,2e,00,64,00,6c,00,6c,00,00,00
[HKEY_LOCAL_MACHINE\999\ControlSet002\services\WinDefend\Security]
"Security"=hex:01,00,14,80,dc,00,00,00,e8,00,00,00,14,00,00,00,30,00,00,00,02,\
  00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
  00,00,02,00,ac,00,06,00,00,00,00,00,28,00,ff,01,0f,00,01,06,00,00,00,00,00,\
  05,50,00,00,00,b5,89,fb,38,19,84,c2,cb,5c,6c,23,6d,57,00,77,6e,c0,02,64,87,\
  00,0b,28,00,00,00,00,10,01,06,00,00,00,00,00,05,50,00,00,00,b5,89,fb,38,19,\
  84,c2,cb,5c,6c,23,6d,57,00,77,6e,c0,02,64,87,00,00,14,00,fd,01,02,00,01,01,\
  00,00,00,00,00,05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,\
  05,20,00,00,00,20,02,00,00,00,00,14,00,9d,01,02,00,01,01,00,00,00,00,00,05,\
  04,00,00,00,00,00,14,00,9d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,01,\
  01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00
[HKEY_LOCAL_MACHINE\999\ControlSet002\services\WinDefend\TriggerInfo]
[HKEY_LOCAL_MACHINE\999\ControlSet002\services\WinDefend\TriggerInfo\0]
"Type"=dword:00000005
"Action"=dword:00000001
"GUID"=hex:e6,ca,9f,65,db,5b,a9,4d,b1,ff,ca,2a,17,8d,46,e0
In Notepad, go to File > Save As...
Save the file to: Desktop
Save the file as: fixwdf.reg
Save type as needs set to: All files

On the Desktop, double-click: fixwdf.reg
When a box pops up, click: Yes
Confirm the key was added to the Registry
Click: OK

Restart the computer.

On the Desktop, right click fixwdf.reg, and select: Delete
Also empty the Recycle Bin.


Now, press the Windows key and the R key at the same time.
In the Open area, type: services.msc

In the Services console, make sure Windows Defender is there, and:
Startup Type is set to: Automatic
Service Status is set to: Started

When done, please run the Farbar Service Scanner once again, and post its new FSS.txt report.
My System SpecsSystem Spec
.

01 Jul 2013   #34
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Thanks dexterrules4 for your reply. Now I understand and will go back watching.
My System SpecsSystem Spec
01 Jul 2013   #35
cottonball

Windows 7 Home Premium
 
 

dexterrules4,

Some of us belong to the Wipe and Clean Club, and others belong to the Good Riddance Club.
I belong to the latter. However, even when we try our best, when dealing with an infected system, cannot offer any guarantees.

If this is what you wish to do:
Quote:
This is getting to be much more work than I wanted. I could have spent an hour or two removing my personal pics, music and files and just reinstalled windows 7.
The following Tutorials may be of assistance:
Clean Reinstall - Factory OEM Windows 7
Clean Install Windows 7

Also, the following forum is the best source to provide answers to any questions regarding:
Installation & Setup - Windows 7 Help Forums
My System SpecsSystem Spec
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 Windows Defender nowhere to be found and will not start




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