MSSE - Unable to Uninstall Issue

Might want to change your System Specs from Win 7 64bit to Win 7 32bit .

Click on User CP on the top then on the left hand side click on Edit System Specs

Fortunately, the right program ran to provide FRST, etc.

When you get done with the system specs, press on with Post #9.

Thanks!

My apologies on jumping in . I will sit back and watch .

No apologies necessary...was rather confused when reports showed 32-bit, and under rogerrealsen name, the System Specs show 64-bit.

rogerrealsen,

Please do the following...

Open Notepad (Start > All Programs > Accessories > Notepad)
Copy/paste all the contents of the quote box below to Notepad (do not copy the word 'Quote').
Save it on the Desktop as: fixlist.txt

start
Unlock: c:\Program Files\Microsoft Security Client
Unlock: c:\Program Files (x86)\Microsoft Security Client
End

WARNING: This script is written specifically for this case, for use on this particular computer.
Running the script on another computer may cause damage to the Operating System!!

Run FRST again, but this time press the Fix button just once, and wait.

Please post the new Fixlog.txt in your reply.


Next, try uninstalling Microsoft Security Essentials from Control Panel/Uninstall Programs.

If you get any error message, please be specific as to what they say, or, capture an image of them using the Snipping Tool.

If the uninstall does not work, try the following:
Microsoft Security Essentials Removal Tool Download

Please post back on how it goes.

cottonball

Looking at his FSS.txt file I saw this sticking out


Action Center:
============

Action Center Notification Icon =====> Unable to open HKLM\...\ShellServiceObjects\{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A} key. The key does not exist.