Windows 7 "Talking" Adware

tomato500

Run the two programs below

AdwCleaner

Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose

Click on Delete and confirm the prompt.



Your computer will be rebooted automatically. A text file will open after the restart.

Upload the log : The log file is at C:\AdwCleaner[Sn].txt


Download Junkware Removal Toolkit

Click here Junkware Removal Tool to download

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file

Can you boot into normal mode ? See if you hear the talking advertisements ?

Do you have a USB Flash Drive ?

   Warning

You will need a USB FLASH DRIVE

   Tip

Download the Tool from a non infected PC

Farbar Recovery Scan Tool

Choose one that goes with your OS bit version . Save the file to a USB Flash drive

32-bit Version OS Farbar Recovery Scan Tool

64-Bit Version OS Farbar Recovery Scan Tool x64

   Note

Click the button and right-click Computer .Select Properties . Look for System Type: which will say 32-bit Operating System or 64-bit Operating System

Plug the flash drive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select Repair Your Computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

• Startup Repair

• System Restore

• Windows Complete PC Restore

• Windows Memory Diagnostic Tool

• Command Prompt

Select Command Prompt

In the command window type X:\FRST.exe (for x64 bit version type X:\FRST64.exe) and press Enter

   Note

Replace letter X with the drive letter of your flash drive.

   Tip

Type the commands below to see what your letter is for the USB drive and press ENTER after each command

Code:

Diskpart
List volume

The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
FRST will let you know when the scan is complete and has written the FRST.txt to file
Please copy and paste both logs in your reply.(FRST.txt and Addition.txt)

   Note

FRST.txt and Addition.txt files will be inside the root of the USB Flash Drive

Open Notepad . Inside Notepad paste the highlighted text inside notepad


start
HKU\UpdatusUser\...\RunOnce: [mctadmin] -
HKU\Melody\...\Run: [swg] - "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
C:\Windows\System32\mctadmin.exe
C:\Users\Melody\jqs.exe
end


Click on File ====> Save As

File Name : Fixlist.txt

Save as type : All Files

Location : USB flash drive

Click on the [Save] button .

Open the FRST tool again inside System Recovey and click on the [Fix] button . Once complete it will create a new log called Fixlog.txt . Upload the new log created in your reply . It should be inside the usb drive .