New
#21
Can I get the service tag number . Should be under the laptop
Hi VistaKing,
Service Tag ( 7 Digit ) : BLRP5BS
Cheers!!
RB
Lets try these drivers
- Atheros AR8152 PCI-E Fast Ethernet Controller
http://downloads.dell.com/network/R255590.exe- Dell Wireless WLAN 1501 Half Mini-Card (4313bgn)
http://downloads.dell.com/FOLDER98637M/2/R252537.exe- Dell Wireless 365 Bluetooth Module
http://downloads.dell.com/FOLDER94289M/1/R226746.exe
Once you're done installing the Drivers try this
Open notepad . Inside notepad paste the highlighted text below
@echo off
sc config MpsSvc start= auto
sc config KeyIso start= auto
sc config BFE start= auto
sc config FwcAgent start= auto
net stop MpsSvc
net start MpsSvc
net stop KeyIso
net start KeyIso
net start Wlansvc
net start dot3svc
net start EapHostnet
net stop BFE
net start BFE
net start PolicyAgent
net start MpsSvc
net start IKEEXT
net start DcaSvcnet
net stop FwcAgent
net start FwcAgent
exit
Click on File select Save As
Location to save to : Desktop
File name: ResetWindowsFirewall.bat
Save as type : All Files
Click on Save button
On the desktop right click on ResetWindowsFirewall.bat select once its done restart the PC .
Notethe command prompt will close on its own
Hi VistaKing,
Tried installing the drivers but there was some problem while installation of bluetooth and wireless card.
Please find attached the screenshot showing the error while installation of wireless card.
I think the Atheros ethernet card driver's installation went fine.
The device manager is still showing the "!" symbol for those network drivers.
Also tried to start the service manually but no success.
Cheers!!
RB
Hi VistaKing,
Tried all the drivers suggested by you but none worked.
Getting the same error as shared in post no. 25
Should I restore my pc to an earlier restore point.
Cheers!!
RB
Hi VistaKing,
Waiting anxiously for your reply
Please suggest a way forward.
Cheers!!
RB