New
#1
GSOD safe mode no bueno
Guy brings me his Sony VAIO running Win 7 Home SP1. Says that he was using it and got a warning that he has porn or something on his rig and either up 300 bucks or else. He shuts it down and now, it comes up normal, shows his desktop and then bam grey screen. Safe mode starts and then shuts down restarting to normal mode. Then same thing, desktop and finally grey screen. I cannot get through to do anything with it. He has no recovery disks, and I tried reverting to when it last operated right and nothing. Any help is appreciated. Also, the only safe mode that appears to work is with command prompt
MM