|06 Aug 2013||#1|
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ADMIN ACCOUNT DISABLED BY VIRUS WHT TO DO??
whenever i try to edit user group/create administrator group/or try to install exe files
an error occured that u need administrative previliged to do this, also when i try to run cmd(unable to run as administartor)
to start any exe file or try to use command "net user administartor /aactive:yes" system error 5 occur
i cant even run my computer in safe mode as administrator as it asking for password whic i never set BUt
another user created automaticallly name "ltffzxacbelc" created through whic i m able to login but do not have admin right
even my antivirus is disbaled by this user
PLSSS hel me guyyysss
|My System Specs|
|06 Aug 2013||#2|
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Let's use the following and see if we can get to the root of the problem...
Please plug a USB flash drive into a clean computer.
Go to Start > Computer
Double-click Computer, and select the flash drive.
Right-click and select: Format
Press Start on the Format prompt.
Remove when done.
You may want to print these instructions so you can have access to follow
Also, you may want to read them once before you apply them.
Go to the Farbar Recovery Scan Tool Download
Select the download that applies to your system. (32-bit)
Save the program to the >> USB flash drive.
Next, plug the flash drive into the problem computer.
Start the computer.
Close Notepad, then, click the Command Prompt window, and type exit, and press: Enter
Back at the System Recovery Options, press: ShutDown.
Remove the USB flash drive from the infected computer, and plug it into the good computer.
Please provide the FRST.txt report, located on the USB flash drive, in your reply.
Next, download Farbar Service Scanner
Save to the Desktop
|My System Specs|
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