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Windows 7: BSODs maybe caused by Trojans

12 Aug 2013   #11
jaine

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here's the log for Hitman Pro.




Attached Files
File Type: log HitmanPro_20130812_1149.log (1.3 KB, 3 views)
My System SpecsSystem Spec
.
12 Aug 2013   #12
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Run Farbar Recovery Scan Tool


64-Bit Version OS Farbar Recovery Scan Tool x64 <===== Download Link

Drag the FRST64.exe from the Downloads folder to your Desktop

Right click on FRST64.exe and choose

When the tool opens click Yes on the disclaimer window .

Press Scan button.

FRST will let you know when the scan is complete and has written the FRST.txt to file

Note   Note
The first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt


Please upload both logs in your reply.(FRST.txt and Addition.txt)

FRST.txt and Addition.txt will be on the Desktop

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .
My System SpecsSystem Spec
12 Aug 2013   #13
jaine

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here are the Farbar logs.


Attached Files
File Type: txt Addition.txt (26.5 KB, 1 views)
File Type: txt FRST.txt (25.2 KB, 2 views)
My System SpecsSystem Spec
.

12 Aug 2013   #14
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

On
Hold down Control and click on ESET Online Scanner to open ESET OnlineScan in a new window
Click the button
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.


On or
Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
Right click on choose on your desktop
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.
My System SpecsSystem Spec
12 Aug 2013   #15
jaine

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

The log for ESET Smart Installer.


Attached Files
File Type: txt ESETScan.txt (716 Bytes, 3 views)
My System SpecsSystem Spec
12 Aug 2013   #16
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Run

Malwarebytes

Download Link MalwareBytes

When the installation is done uncheck Enable free trial of Malwarebytes (see image below )



Update the definitions and do a full scan

On the Scanner tab:
Make sure the "Perform Full Scan" option is selected.
Then click on the Scan button.
If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply and exit MBAM.

Log looks like this : mbam-log-yyyy-mm-dd

Log located : C:\Users\{Your UserName}\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs or C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs
My System SpecsSystem Spec
13 Aug 2013   #17
jaine

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here it is.


Attached Files
File Type: txt mbam-log-2013-08-13 (00-35-51).txt (3.5 KB, 7 views)
My System SpecsSystem Spec
13 Aug 2013   #18
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Download CKScanner by askey127 below
  • Download link CKScanner
  • Save it to your Desktop
  • Right-click CKScanner.exe select
  • Click Search For Files
  • When the cursor hourglass disappears, click Save List To File
  • A message box will verify the file saved
  • Upload CKFiles.txt in your next reply
My System SpecsSystem Spec
13 Aug 2013   #19
jaine

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

CKFilest.txt attached.


Attached Files
File Type: txt ckfiles.txt (127 Bytes, 3 views)
My System SpecsSystem Spec
13 Aug 2013   #20
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Is there a reason why these didn't get checked and removed ?

Quote:
C:\Program Files\Adobe\Adobe Bridge CS6 (64 Bit)\AMTLib.dll (PUP.RiskwareTool.CK) -> No action taken.
C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\amtlib.dll (PUP.RiskwareTool.CK) -> No action taken.
C:\Program Files (x86)\Adobe\Adobe Bridge CS6\AMTLib.dll (PUP.RiskwareTool.CK) -> No action taken.
C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\amtlib.dll (PUP.RiskwareTool.CK) -> No action taken.
F:\SOFTWARE\Adobe CS6 Master Collection\Crack\Cracked amtlib.dll\32-bit\amtlib.dll (PUP.RiskwareTool.CK) -> No action taken.
F:\SOFTWARE\Adobe CS6 Master Collection\Crack\Cracked amtlib.dll\64-bit\amtlib.dll (PUP.RiskwareTool.CK) -> No action taken.
F:\SOFTWARE\Adobe Photoshop CS6 Extended\DLL FILE\32bit\amtlib.dll (PUP.RiskwareTool.CK) -> No action taken.
F:\SOFTWARE\Adobe Photoshop CS6 Extended\DLL FILE\64bit\amtlib.dll (PUP.RiskwareTool.CK) -> No action taken.


My System SpecsSystem Spec
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 BSODs maybe caused by Trojans




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