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Windows 7: Computer won't boot after using Defender offline

14 Aug 2013   #51
friedpasta

Infected is Win7 home premium 64 bit (clean is Vista home premium 32)
 
 

Just one thing comes up on MSE - Adware:Win32/AddLyrics


My System SpecsSystem Spec
.
14 Aug 2013   #52
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

AdwCleaner

Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose

Click on Clean and confirm the prompt.


Your computer will be rebooted automatically. A text file will open after the restart.

Upload the log : The log file is at C:\AdwCleaner[n].txt
My System SpecsSystem Spec
14 Aug 2013   #53
friedpasta

Infected is Win7 home premium 64 bit (clean is Vista home premium 32)
 
 

I was not prompted to restart, have not done that yet.
My System SpecsSystem Spec
.

14 Aug 2013   #54
friedpasta

Infected is Win7 home premium 64 bit (clean is Vista home premium 32)
 
 

I was not prompted to restart, have not done that yet.


Attached Files
File Type: txt AdwCleaner[2].txt (2.0 KB, 2 views)
My System SpecsSystem Spec
14 Aug 2013   #55
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Click here DDS

Click on Download Now button

When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

Double click the DDS icon on the Desktop then click the Run button to run the tool.

Place a check next to attach.txt and click Start . When done, DDS will open two logs
  • DDS.txt
  • Attach.txt

Save two logs onto your desktop and upload them with your reply

How To Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .
My System SpecsSystem Spec
14 Aug 2013   #56
friedpasta

Infected is Win7 home premium 64 bit (clean is Vista home premium 32)
 
 

Should I restart first, since I wasn't prompted from Adw, or never mind?
My System SpecsSystem Spec
14 Aug 2013   #57
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Restart then run DDS
My System SpecsSystem Spec
14 Aug 2013   #58
friedpasta

Infected is Win7 home premium 64 bit (clean is Vista home premium 32)
 
 

Also, should I remove/clean the Adware item that came up on MSE first?
My System SpecsSystem Spec
14 Aug 2013   #59
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Yes then run DDS
My System SpecsSystem Spec
14 Aug 2013   #60
friedpasta

Infected is Win7 home premium 64 bit (clean is Vista home premium 32)
 
 

Ok.


Attached Files
File Type: txt dds.txt (20.4 KB, 1 views)
File Type: txt attach.txt (13.5 KB, 2 views)
My System SpecsSystem Spec
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 Computer won't boot after using Defender offline




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