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Windows 7: Possible Zeroaccess infection: denied access to MSE, update error

13 Aug 2013   #21
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

PowerTrader

For the fix to work FRST64.exe has to be on the Desktop not the Downloads folder . Drag the FRST64.exe file from your Downloads folder to your Desktop .


My System SpecsSystem Spec
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14 Aug 2013   #22
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Your system has been 'hacked' by a backdoor Trojan ... designed to gather all of your personal (critical) information and is being controlled by the remote computer.

Warning! Backdoor Trojans

These are the most dangerous, and most widespread, type of Trojan.
Backdoor Trojans provide the author or ‘master’ of the Trojan with remote ‘administration’ of victim machines. Unlike legitimate remote administration utilities, they install, launch and run invisibly, without the consent or knowledge of the user. Once installed, backdoor Trojans can be instructed to send, receive, execute and delete files, harvest confidential data from the computer, log activity on the computer and more.

If your computer was used for online banking or has credit card information on it, all passwords should be changed immediately to include those used for email, eBay and forums.
You should consider them to be compromised. They should be changed by using a different computer and not the infected one, if not an attacker may get the new passwords and transaction information.

Banking and credit card institutions should be notified of the possible security breech.
My System SpecsSystem Spec
14 Aug 2013   #23
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

PowerTrader you still with us ?
My System SpecsSystem Spec
.

14 Aug 2013   #24
PowerTrader

Windows 7 Home Premium 64bit
 
 

so far so good!
- Ran fixlist then restarted
- got errors for missing msseces.exe files, but then windows started to automatically update (so I guess its working) also updated MSE and ran a scan. seems to be working fine now
- also knocked out the services repair and the fanbar service scanner. below is the report


Attached Files
File Type: txt FSS.txt (2.5 KB, 5 views)
My System SpecsSystem Spec
14 Aug 2013   #25
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Can you upload the FIxlog.txt should be on the Desktop
My System SpecsSystem Spec
14 Aug 2013   #26
PowerTrader

Windows 7 Home Premium 64bit
 
 

as requested!


Attached Files
File Type: txt Fixlog.txt (6.0 KB, 4 views)
My System SpecsSystem Spec
14 Aug 2013   #27
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

AdwCleaner

Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose

Click on Delete and confirm the prompt.



Your computer will be rebooted automatically. A text file will open after the restart.

Upload the log : The log file is at C:\AdwCleaner[Sn].txt


Download Junkware Removal Toolkit

Click here Junkware Removal Tool to download

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file
My System SpecsSystem Spec
14 Aug 2013   #28
PowerTrader

Windows 7 Home Premium 64bit
 
 

and again


Attached Files
File Type: txt AdwCleaner[0].txt (1.1 KB, 4 views)
File Type: txt JRT.txt (633 Bytes, 3 views)
My System SpecsSystem Spec
14 Aug 2013   #29
PowerTrader

Windows 7 Home Premium 64bit
 
 

BTW I guess there is a new interface for AdwCleaner. No more delete button, just says "clean"
My System SpecsSystem Spec
14 Aug 2013   #30
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

What version is it saying ?
My System SpecsSystem Spec
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 Possible Zeroaccess infection: denied access to MSE, update error




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