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Windows 7: Starts in normal mode but safe mode goes into startup repair...

15 Aug 2013   #1

Windows 7 Home 64bit
Starts in normal mode but safe mode goes into startup repair...

I am having an issue where my computer will start fine in normal mode, but if I try to go into safe mode, it goes into startup repair mode.

Windows 7 Home 64bit, Lenovo desktop. Webroot Secureanywhere.

A little bit of background: OPENVPN was giving me a lot of messages like, "TCP: connect to [AF_INET] failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive". Contacted my VPN provider regarding this, they questioned where that IP address was coming from because it was not theirs. The IP address is this message would sometimes change, but according to WHOIS all were registred to:

OrgName: RIPE Network Coordination Centre
Address: P.O. Box 10096
City: Amsterdam

I have no idea personally who this is. Ran the widely accepted malware scanners (Malwarebytes, Superantispyware, Rkill, Adwcleaner, Combofix "feel free to scold me...", and I think some rootkit scanners) found Somoto PUP, which I seem to have removed. OPENVPN ceased giving me the "system tried to join a drive" messages.

I want to run Malwarebytes in safe mode to make sure the infections are gone, but every time I F8 and select SAFE MODE or SAFE MODE WITH NETWORKING, the computer goes into STARTUP REPAIR mode. I have not selected the RESTORE option, but selecting the REPAIR option just results in the computer hanging and I have to force power off the computer.

Tried googling for this issue, but all I find is people who can start in safe mode but not normal mode, I seem to be the only person in the world who can start in normal mode but not safe mode . Ran SFC /SCANNOW, no problems found.

Anybody have any ideas? I suppose I should let it try to RESTORE, but I've never had much luch with that for some reason. Thanks!

My System SpecsSystem Spec
15 Aug 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

Run the tool below

Farbar Recovery Scan Tool

64-Bit Version OS Farbar Recovery Scan Tool x64 <===== Download Link

Drag the FRST64.exe from the Downloads folder to your Desktop

Right click on FRST64.exe and choose

When the tool opens click Yes on the disclaimer window .

Press Scan button.

FRST will let you know when the scan is complete and has written the FRST.txt to file

Note   Note
The first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt

Please upload both logs in your reply.(FRST.txt and Addition.txt)

FRST.txt and Addition.txt will be on the Desktop

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .
My System SpecsSystem Spec
15 Aug 2013   #3

Windows 7 Home 64bit

Thanks for the very explicit instructions! Nothing obvious to me, but that is why you are the expert...

Attached Files
File Type: txt FRST.txt (35.0 KB, 3 views)
File Type: txt Addition.txt (24.0 KB, 1 views)
My System SpecsSystem Spec
15 Aug 2013   #4

Windows 7 Home Premium


Is it possible to let the computer continue with the Startup Repair, fix whatever needs fixing, and then restarting and trying F8 > Safe Mode again?

Startup Repair
My System SpecsSystem Spec
15 Aug 2013   #5

Windows 7 Home Premium

Also, you could try running chkdsk /r /f at the Command Prompt (Option Two):

Disk Check
My System SpecsSystem Spec

 Starts in normal mode but safe mode goes into startup repair...

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