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Windows 7: Slow/freezes even in safe mode, found obfuscator virus


21 Aug 2013   #1

Windows 7 Home Premium 64bit
 
 
Slow/freezes even in safe mode, found obfuscator virus

Hello,
I downloaded a file yesterday and was alerted by MSE that it was a threat. I deemed it a false positive after scanning it with both malwarebytes and superantispyware and reading the comments of the download.
Everything was fine until today when out of the blue the computer restarts and has a problem rebooting, giving me a window about terminating a thread, which I did, not thinking too much about it. After this I got a BSOD and everything went wrong. Booting the pc normally, I get a gray screen that sometimes goes back to my normal desktop which is really slow and susceptible to freezes. I managed to get an instance that ran well enough to do full scans, which turned up showing a virus in the file I downloaded. MSE however couldn't delete it to I took matters into my own hands and manually found every instance of the file and deleting it. This didn't fix anything though and since then I've been working in safe mode (which sometimes hiccups for long periods of time), scanning with everything I've got, including TDSSkiller, which found things but didn't help the problems.
I am currently trying msconfig with diagnostic startup.

Really need help and some hard truths on how this can play out :/
Thanks!1


My System SpecsSystem Spec
.

21 Aug 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

TomanMT welcome to SevenForums

Boot into Safe Mode with Networking

On or
Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
Right click on choose on your desktop
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.
My System SpecsSystem Spec
22 Aug 2013   #3

Windows 7 Home Premium 64bit
 
 

Hello, thanks for responding.
I've uploaded the scan results


Attached Files
File Type: txt ESETScan.txt (1.3 KB, 4 views)
My System SpecsSystem Spec
.


22 Aug 2013   #4

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

AdwCleaner

Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose

Click the Scan button

Upload the AdwCleaner[Rn].txt in your reply.

Note   Note
The log file is at C:\AdwCleaner
My System SpecsSystem Spec
22 Aug 2013   #5

Windows 7 Home Premium 64bit
 
 

I've followed your instructions, but the scan has been at pending for over half an hour now
My System SpecsSystem Spec
22 Aug 2013   #6

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Can you close it and reopen it ?
My System SpecsSystem Spec
22 Aug 2013   #7

Windows 7 Home Premium 64bit
 
 

Yes and I did, but it stays at the pending stage: "Pending. Please uncheck elements you don't want to remove"
My System SpecsSystem Spec
22 Aug 2013   #8

Windows 7 Home Premium 64bit
 
 

Unless the scan just took a few seconds?

Edit: is this it?


Attached Files
File Type: txt AdwCleaner[R2].txt (4.8 KB, 2 views)
My System SpecsSystem Spec
22 Aug 2013   #9

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Ok run the tool in Safe Mode .

Restart the PC tab on the F8 key when you see the BIOS SPLASH SCREEN with your arrow keys go to Safe Mode on the Advanced Boot Options screen and press Enter on Safe Mode
My System SpecsSystem Spec
22 Aug 2013   #10

Windows 7 Home Premium 64bit
 
 

I'm already in safe mode (with networking).
I uploaded what might be the log file in my previous message.
Thank you for your time!
My System SpecsSystem Spec
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 Slow/freezes even in safe mode, found obfuscator virus




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