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Windows 7: BSOD Safe mode help!

21 Aug 2013   #1

Windows 7 Home Premium 32bit.
 
 
BSOD Safe mode help!

Hi, so i have a virus on my laptop where i get the BSOD whever i start it. I want to go to the menu where you can get to safe mode, but when i spam f8 it doesn't work, any help on this?

Cheers, KSI.

My System SpecsSystem Spec
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21 Aug 2013   #2

Windows 7 Home Premium
 
 

KSI Olajidebt,

Do you have a Windows 7 Home Premium installation CD?

If not, there is this option:
System Repair Disc - Create

However, a 32-bit System Repair Disc can only be created on a 32-bit Windows 7 computer.
My System SpecsSystem Spec
22 Aug 2013   #3

Windows 7 Home Premium 32bit.
 
 

I think i do have the recovery disk but it's not working for some reason...
My System SpecsSystem Spec
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22 Aug 2013   #4

Windows 7 Home Premium
 
 

Can you tell me what brand is on the computer?

Also, check the disk you have and post back its specific title, if available.

Do you have access to, or another 32-bit Windows 7 computer?
My System SpecsSystem Spec
22 Aug 2013   #5

Windows 7 Home Premium 32bit.
 
 

I have a Comaq laptop and on the recovery disk it says 'HD Deskjet 3050 All-In-One J610 Series' and yes i do have access to anoher 32 bit windows laptop
My System SpecsSystem Spec
22 Aug 2013   #6

Windows 7 Home Premium
 
 

That CD will not help.

Is the Model number of the problem Compaq laptop available...maybe on the back side?
My System SpecsSystem Spec
22 Aug 2013   #7

Windows 7 Home Premium 32bit.
 
 

What??
My System SpecsSystem Spec
22 Aug 2013   #8

Windows 7 Home Premium
 
 

The Model number, like Compaq Presario 123, etc.

There are a few Compaq laptops, and each has a Model number.
My System SpecsSystem Spec
22 Aug 2013   #9

Windows 7 Home Premium 32bit.
 
 

Oh ahah mine is Presario CQ56
My System SpecsSystem Spec
22 Aug 2013   #10

Windows 7 Home Premium
 
 

What happens if you restart the laptop, and repeatedly press F10 at the HP/Compaq logo?

Does the Recovery screen appear?
My System SpecsSystem Spec
Reply

 BSOD Safe mode help!





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