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Windows 7: Windows automatically reverts user type to 'Standard'

22 Aug 2013   #11
NXTreme

Windows 7 Home Premium x64 SP1
 
 

Well, you certainly know more about it than I do. I don't see how Kaspersky ties in with my problem, yet I will trust your wisdom on the matter.


My System SpecsSystem Spec
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22 Aug 2013   #12
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

To do a clean uninstall of Kaspersky take a look at the link below

Service articles
My System SpecsSystem Spec
22 Aug 2013   #13
NXTreme

Windows 7 Home Premium x64 SP1
 
 

I ran the RK scan again, and followed your instructions. Should I be completely removing Kaspersky immediately, or is it something that I can put off until tomorrow morning. In other words, is it necessary to get my account back to Administrator? Thank you very much for your time!
My System SpecsSystem Spec
.

22 Aug 2013   #14
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

If you like to install apps do changes to the PC you would want Administrator rights . Regarding the Kaspersky you could put that off till tomorrow . Reason I gave you the clean Kaspersky uninstall link is you don't want to have files left over from a program that is no longer there . Windows built-in Uninstall from within Control Panel isn't really that good . There is a third party tool called RevoUninstaller that cleans the registry along with files and folders from removed programs .

On
Hold down Control and click on ESET Online Scanner to open ESET OnlineScan in a new window
Click the button
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.


On or
Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
Right click on choose on your desktop
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.
My System SpecsSystem Spec
22 Aug 2013   #15
NXTreme

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by VistaKing View Post
Regarding the Kaspersky you could put that off till tomorrow . Reason I gave you the clean Kaspersky uninstall link is you don't want to have files left over from a program that is no longer there . Windows built-in Uninstall from within Control Panel isn't really that good . There is a third party tool called RevoUninstaller that cleans the registry along with files and folders from removed programs .
Yes, I very much agree. I was under the (false) impression that CCleaner did a decent job of removing leftover files and registry cleaning. When I have a bit more time I shall remove Kaspersky completely. Thanks for pointing that out, much appreciated.

Quote   Quote: Originally Posted by VistaKing View Post
On or
Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
Right click on choose on your desktop
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.
I followed the instructions for Firefox (23.0.1) and when I right click and select 'Run as administrator' I get the same pop-up error as I did before. Any suggestions as to what to do?

-EDIT- Clarification, I get the error only after I accept the Terms and Conditions.

Windows automatically reverts user type to 'Standard'-administrator-account-needed.jpg


My System SpecsSystem Spec
22 Aug 2013   #16
NXTreme

Windows 7 Home Premium x64 SP1
 
 

Sorry, but I must get a bit of shut-eye before morning comes. Thank you once again for your stupendous help, I shall return mid-afternoon tomorrow.
My System SpecsSystem Spec
22 Aug 2013   #17
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

If you click OK does it open ?
My System SpecsSystem Spec
22 Aug 2013   #18
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Once you're done with Eset Online Scanner . Run TDSSKILLER

TDSSKILLER

download link TDSSKiller

Save to the Desktop

Right-click the program and select


When the TDSSKiller console opens, click on: Change Parameters
Under Additional Options, place a check in the box next to: Detect TDLFS File System

Click: OK


Press: Start Scan


If a suspicious object is detected, the default action is Skip, leave it as is, and click on: Continue
If malicious objects are found, they show in the Scan results.
Ensure Cure (the default) is selected, then click: Continue > Reboot now, to finish the cleaning process.
(Note: If Cure is not available, select Skip, >>Do not select: Delete<<)


When done, the tool outputs its log to the disk with the Windows Operating System, normally C:\


Logs have a name like:
C:\TDSSKiller.X.X.X_12.04.2013_15.31.43_log.txt


Please post the TDSSKiller log in your reply.
My System SpecsSystem Spec
22 Aug 2013   #19
NXTreme

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by VistaKing View Post
If you click OK does it open ?
Unfortunately, no, it does not open after clicking OK. Any ideas?

Windows automatically reverts user type to 'Standard'-error.jpg


My System SpecsSystem Spec
22 Aug 2013   #20
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Looks like we will have to enable the Built-in Administrator account .

Built-in Administrator - Enable from WinRE

Do Method Two
My System SpecsSystem Spec
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 Windows automatically reverts user type to 'Standard'




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