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Windows 7: Windows automatically reverts user type to 'Standard'

22 Aug 2013   #21
NXTreme

Windows 7 Home Premium x64 SP1
 
 

I have enabled the 'Administrator' account. Now, when I boot my computer it takes me to the log in screen (instead of bypassing it and going right to my account called 'user') with only one option, 'Administrator'. I can log into it just fine, it's what I'm using to reply right now as I can't find a visible way to access my 'user' account. What would the next step be from here?


My System SpecsSystem Spec
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22 Aug 2013   #22
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Run TDSSKILLER on the builtin account then run ESET online scanner on the Administrator account .
My System SpecsSystem Spec
22 Aug 2013   #23
NXTreme

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by VistaKing View Post
Run TDSSKILLER on the builtin account then run ESET online scanner on the Administrator account .
Pardon my ignorance, but which account is the built-in account? And by 'Administrator' you mean the Administrator account I just enabled, correct?
My System SpecsSystem Spec
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22 Aug 2013   #24
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Correct the built-in Administrator account is Administrator. Login to that account . To run tdsskiller and the other tools on the previous post
My System SpecsSystem Spec
22 Aug 2013   #25
redfang337

Linux Mint 15 "Olivia" x32
 
 

Also, from the built in Administrator account, click start and type in run in the search box and press enter. Then type in "Control Userpasswords2" in the run box (it may be Control Useraccounts2, I'm not sure, and switch your account to Admin from there
My System SpecsSystem Spec
23 Aug 2013   #26
NXTreme

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by VistaKing View Post
Correct the built-in Administrator account is Administrator. Login to that account . To run tdsskiller and the other tools on the previous post
I ran TDSSKiller, and was running ESET last night when my computer hibernated. I've changed the power settings to not hibernate, and am running ESET again. I will update with the log when it finishes.

Quote   Quote: Originally Posted by redfang337 View Post
Also, from the built in Administrator account, click start and type in run in the search box and press enter. Then type in "Control Userpasswords2" in the run box (it may be Control Useraccounts2, I'm not sure, and switch your account to Admin from there
Thank you for the advice! I had tried that previously under my 'user' account, but since I had lost my 'Administrator' privileges, I was unable to change the account type. Something I found odd was that the account type before I switched it back to 'Administrator' was 'HelpLibraryUpdaters'. However, I successfully changed the account type back to 'Administrator.
My System SpecsSystem Spec
23 Aug 2013   #27
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Take your time on the logs .
My System SpecsSystem Spec
23 Aug 2013   #28
NXTreme

Windows 7 Home Premium x64 SP1
 
 

The scan finished, and only found one infection.

ESET scan results.txt

Windows automatically reverts user type to 'Standard'-tdsskiller.png
I've attached the results of the TDSSKiller scan for the fun of it.


My System SpecsSystem Spec
23 Aug 2013   #29
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
Now run Repair_Windows.exe by right clicking and select )
Now select the Start Repairs tab.
The click the Start button.
Create a System Restore point if prompted.
On the next screen, click the Unselect All button to first deselect all repairs.
Now select the following repair options:
◻ Reset Registry Permissions
◻ Reset File Permissions
◻ Register System Files
◻ Repair WMI
◻ Repair Windows Firewall
◻ Remove Policies Set By Infections
◻ Repair Winsock & DNS Cache
◻ Repair Proxy Settings
◻ Repair Windows Updates
◻ Set Windows Services To Default Startup
Now on the lower right side check the box to Restart/Shutdown System When Finished
Then make sure the Restart System radio button is enabled.
Shutdown any other programs that you are running now before continuing.
Now click the Start button.
Be patient while the tool repairs the selected items.
It should reboot automatically when finished.
My System SpecsSystem Spec
23 Aug 2013   #30
NXTreme

Windows 7 Home Premium x64 SP1
 
 

My computer just rebooted so I'm assuming everything worked correctly as I left it running while I ran a couple errands. In case it matters (I figured it didn't) I ran Windows Repair in the 'hidden' Administrator account. My computer is really getting fixed/cleaned up!

What should I be doing next?

Thanks once again, amazing support.
My System SpecsSystem Spec
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