|28 Aug 2013||#1|
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Need help on removing safpdndnn.exe
I need help removing a file called safpdndnn.exe, it is located in C:\ProgramData\RazorU0. I read somewhere that "This software is a generates a report of registry, startup, BHO, Toolbar, Service and Uninstall Entries from your computer. " I am pretty sure that aint true in my case.
I have tried Malwarebytes, rkill, SuperAntiSpyware, MSE nothing helps, none of them even detected anything.
Just in case I decided to run it trough virustotal and this is what I got back:Virustotal scan
Unless Virustotal is lying, I am screwed.
I am out of options, ideas. Only thing left is to install a completely new OS on my PC.
EDIT: I should also mention that when I try deleting it, it says I need Administrator permissions, eventhough I am the administrator on my PC. Also deleting it trough registry doesnt help either, because it recreates itself instantly.
I really hope I am overreacting here.
(Also sorry if this is in the wrong section)
Thanks for any help you can give,
|My System Specs|
|28 Aug 2013||#2|
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Let's try the following...
To get rid of 'stuff'...
Also use the Junkware Removal Tool Download
Save to the Desktop.
Make sure you temporarily disable your AntiVirus, Firewall, and any other AntiSpyware applications.
These programs may interfere with the running of JRT.
Info: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides
Right-click JRT.exe and select: Run as Administrator
The tool opens and starts scanning the system. Please be patient as this can take a while...
When done, a report, JRT.txt is saved on the Desktop.
Please post the contents of JRT.txt in your reply.
Last, but not least, the big gun.
Please download ComboFix:
Save ComboFix.exe to the Desktop
Disable your AntiVirus and AntiSpyware applications as they will interfere with ComboFix.
Double click combofix.exe and follow the prompts.
When finished, it produces a log.
Please include the C:\ComboFix.txt in your reply.
NOTE: If you encounter a message "Illegal operation attempted on registry key that has been marked for deletion" and no programs run, please reboot to resolve the error.
|My System Specs|
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