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#1
explorer will not start after having ukash virus
last week i got the ukash virus. i did a restore point, ran several malware detection progams and have got rid of the virus but now explorer will not start flashes white then disappears.
i think the problem is some files were corrupted.
this is the missing files how do i find then and reinstall
any help appreciated thanks
Summary:
Seconds executed: 2782
Found 9 errors
CBS MUM Missing Total count: 9
Unavailable repair files:
servicing\packages\Microsoft-Windows-ImageBasedSetup-IE-Package-Base-Downlevel~31bf3856ad364e35~amd64~en-US~6.2.9200.16521.mum
servicing\packages\Microsoft-Windows-ImageBasedSetup-IE-Package-Base-Downlevel~31bf3856ad364e35~amd64~~6.2.9200.16521.mum
servicing\packages\Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~en-US~10.2.9200.16521.mum
servicing\packages\Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~10.2.9200.16521.mum
servicing\packages\Microsoft-Windows-InternetExplorer-Package-MiniLP~31bf3856ad364e35~amd64~en-US~10.2.9200.16521.mum
servicing\packages\Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521.mum
servicing\packages\Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~en-US~10.2.9200.16521.mum
servicing\packages\Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~10.2.9200.16521.mum
servicing\packages\Microsoft-Windows-InternetExplorer-VistaPlus-Update~31bf3856ad364e35~amd64~~10.2.9200.16521.mum
servicing\packages\Microsoft-Windows-ImageBasedSetup-IE-Package-Base-Downlevel~31bf3856ad364e35~amd64~en-US~6.2.9200.16521.cat
servicing\packages\Microsoft-Windows-ImageBasedSetup-IE-Package-Base-Downlevel~31bf3856ad364e35~amd64~~6.2.9200.16521.cat
servicing\packages\Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~en-US~10.2.9200.16521.cat
servicing\packages\Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~10.2.9200.16521.cat
servicing\packages\Microsoft-Windows-InternetExplorer-Package-MiniLP~31bf3856ad364e35~amd64~en-US~10.2.9200.16521.cat
servicing\packages\Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521.cat
servicing\packages\Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~en-US~10.2.9200.16521.cat
servicing\packages\Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~10.2.9200.16521.cat
servicing\packages\Microsoft-Windows-InternetExplorer-VistaPlus-Update~31bf3856ad364e35~amd64~~10.2.9200.16521.cat
Last edited by becsd; 30 Aug 2013 at 05:03. Reason: b