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Windows 7: OpenAcess.exe - no disk error message

31 Aug 2013   #11
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Let's see if we can spot what might be causing this ....

Download DDS from one of these links:
DDS.com
DDS.pif
  • Disable any script blocking protection
  • Double click the dds icon to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt <--- will be minimized in the task tray
  • Save both reports to your desktop.
[B]Include the contents of both logs in you

My System SpecsSystem Spec
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31 Aug 2013   #12

Windows 7 32 bit
 
 

hm... am unable to download.... click on download and nothing happens....
My System SpecsSystem Spec
31 Aug 2013   #13

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Neil2305 View Post
I am in the UK.... if I can find where to change the time...
Don't worry about this if you are working with Jacee but when ready:
Click on "User CP" at the top of this Forum, Find Settings and Options in menu on left an choose Edit Options. Then scroll down to Time Zone and select the UK Time Zone.
My System SpecsSystem Spec
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31 Aug 2013   #14
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

What Anti-virus program are you running? It may be blocking the download. Try one of these links, but be sure to SAVE it before running:
http://download.bleepingcomputer.com/sUBs/dds.com
DDS | InfoSpyware

DDS doesn't do anything to your computer, it just gathers information about your OS so I can look at them.
My System SpecsSystem Spec
31 Aug 2013   #15

Windows 7 32 bit
 
 

when clicking "save as " as nothing pops up to save as anywhere...
My System SpecsSystem Spec
31 Aug 2013   #16

Windows 7 32 bit
 
 

trying to download via different computer on network and copying across...
My System SpecsSystem Spec
31 Aug 2013   #17

Windows 7 32 bit
 
 

ok seems to be scanning.. do I just copy in the results on here or save to text file and upload that?
My System SpecsSystem Spec
31 Aug 2013   #18

Windows 7 32 bit
 
 

Okay here we go....


Attached Files
File Type: txt Attach.txt (12.9 KB, 0 views)
File Type: txt DDS.txt (21.2 KB, 2 views)
My System SpecsSystem Spec
31 Aug 2013   #19

Windows 7 32 bit
 
 

Is there any secure information in those files that should not be public?
My System SpecsSystem Spec
31 Aug 2013   #20
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

No... nothing what-so-ever.

I see you have AVG and MSE both running as your Anti-virus. Running two Anti-virus programs will limit your computer's resources as they are "resource hogs". They may also fight each others definitions, so it's best to run only one "real time" Anti-virus program

Please choose which Anti-virus you would like to keep and uninstall the one you don't want

To uninstall AVG: Scroll down to AVG 'remover' Comprehensive List of 26 Uninstallers and Removal Tools for Internet Security and Antivirus Software
To uninstall MSE, click on the removal tool download here: Microsoft Security Essentials Removal Tool Download


Now, please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
My System SpecsSystem Spec
Reply

 OpenAcess.exe - no disk error message




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