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Windows 7: Pup.tarma.options blah blah got in my Toshiba

31 Aug 2013   #1
rybosix

Windows 7 ultimate 32
 
 
Pup.tarma.options blah blah got in my Toshiba

Hi, my spyblaster, Free MSE, Free Avast and Free Malwarebtyes all missed this 10 copies of this pup.tarma.option something or another.

I'm update with my W7 32 bit Toshiba and never had any problems ti now.

Symtoms clicked on Firefox and it would not open. Screen froze with only spinning wheel cursor.

Had to force quit Toshibal several times and booting only became more problematic.

Finally booted into safe mode and clicked a few applications to see what worked what did'nt and all worked, so, rebooted normal and was able to get all the way back to normal screen so I clicked malwarebytes and ran quick scan.

Found the 10 or so pups and deleted and all has been fine since.

r6


My System SpecsSystem Spec
.
31 Aug 2013   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

PUP means potentially unwanted program

Download DDS from one of these links:
DDS.com
DDS.pif
  • Disable any script blocking protection
  • Double click the dds icon to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt <--- will be minimized in the task tray
  • Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment.
My System SpecsSystem Spec
31 Aug 2013   #3
rybosix

Windows 7 ultimate 32
 
 

Quote   Quote: Originally Posted by Jacee View Post
PUP means potentially unwanted program
Malwarebytes removed them. Maybe I forgot to state that in my email.

Still not sure how I got them. I clicked show pictures in an email from Amazon confirming my order and tracking number. Cannot recall opening any attachments in over a month, and had not been to any of my regular sites that may be more apt to have suspicous activities in over a week.

r6
My System SpecsSystem Spec
.

31 Aug 2013   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Tell me what program "spyblaster" is. *curious*
My System SpecsSystem Spec
01 Sep 2013   #5
rybosix

Windows 7 ultimate 32
 
 
Ok Now I See

Quote   Quote: Originally Posted by Jacee View Post
Tell me what program "spyblaster" is. *curious*
Oh excusem, I see now that maybe what you were trying to get was a log of computers actions so you can see when the pups got in.

I will look at doing that cuase i'm curious also.

Syblaster is supposed to be a very low use app. that does same things as malwarebytes does, which is block malicous softe ware other than virusues, if I understand correctly the differrence be malware and viruses.

Ok so now I will go look at following your previous intructions.

Thx
My System SpecsSystem Spec
01 Sep 2013   #6
madcratebuilder

Win8/8.1,Win7-U64, Vista U64, uncounted Linux distor's
 
 

Quote:
my spyblaster, Free MSE, Free Avast and Free Malwarebtyes all missed this 10 copies of this pup.tarma.option something or another.
If you are running all these at the same time that can be a problem. Up to date MSE and Mbam is going to offer good protection. Pups'a very common, most are adware and a pita at most, not destructive like some virus's can be.
My System SpecsSystem Spec
01 Sep 2013   #7
rybosix

Windows 7 ultimate 32
 
 
Ran Event Viewer

Quote   Quote: Originally Posted by madcratebuilder View Post
Quote:
my spyblaster, Free MSE, Free Avast and Free Malwarebtyes all missed this 10 copies of this pup.tarma.option something or another.
If you are running all these at the same time that can be a problem. Up to date MSE and Mbam is going to offer good protection. Pups'a very common, most are adware and a pita at most, not destructive like some virus's can be.
I'm aware of anti-virus program conflict being the primary concern and did the EICAR test last year to see if my avast and MSE would conflict and they did not , for that one and only one virus.

I finally decided after this incident to only use free avast and drop MSE, although with the EICAR test MSE found EICAR first each time I tried.

Still since my paid( regular updates ) Spyblaster did not get these pups and since I use free MWByites( not regular updates, I understand why MWBytes may have missed the pups, but the MWB may have missed them even if I had regular updates.

It is interesting tho, they apppear to caused some the symptons I listed starting with my firefox not opeing an only getting a spinning wheel. So after the problematic reboots and safe mode finally getting me at least not get frozen screen, I ran MWBytes immediately and there were those pups.

I ran event viewer and can see times when MWBytes removed the pups. but in the time previous to that I cannot find the specific time place and application that allowed them in. Probably via web page but may via MS Mail I dunno.

I guess I'm getting less concerned since it is so difficult to do a search in logs to just find the words pups.

r6
My System SpecsSystem Spec
01 Sep 2013   #8
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote   Quote: Originally Posted by Jacee View Post
PUP means potentially unwanted program

Download DDS from one of these links:
DDS.com

DDS.pif
  • Disable any script blocking protection
  • Double click the dds icon to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt <--- will be minimized in the task tray
  • Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment.
Please run this tool.
My System SpecsSystem Spec
01 Sep 2013   #9
rybosix

Windows 7 ultimate 32
 
 

Hi Jacee, these are not verified according to MS PC so I'm reluctant to open and run them uneccesarily. I will have to search for reveiws that these are safe programs to run. Thx r6
My System SpecsSystem Spec
01 Sep 2013   #10
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

DDS --> Doesn't Do Squat

DDS is a non invasive diagnostic tool by sUBs. It is designed to be a "fire and forget" one use diagnostic tool, with which the helper (That would be me) can plan an initial strategy of attack.

It makes no changes to the system, doesn't preform a single registry write, and doesn't even save its logfile. It deletes any temporary files that are the dds file itself upon exit.
My System SpecsSystem Spec
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 Pup.tarma.options blah blah got in my Toshiba




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