Unusual remote assistance control process


  1. Posts : 110
    Windows 10 Home
       #1

    Unusual remote assistance control process


    I was listening to some music, when all of a sudden my task bar turned light blue, (basically turned to the Windows Starter color). Then, a random window of mine minimized, and the task-bar went back to normal.

    I checked my task manager and I seen two seemingly-fake flash.exe processes running. It looks like they came from the rapid-gator website. Anytime rapidgator adware pops up, I close out of it. Could this have anything to do with it?

    I already had a ghost copy of my operating system from two weeks ago, so I just reverted to that using Shadow Protect. Has anyone ever experienced something so eerie? Should I have been worried at that time prior to me reverting to my backup?
      My Computer


  2. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #2

    Do you use/have bit torrent?
      My Computer


  3. Posts : 110
    Windows 10 Home
    Thread Starter
       #3

    Not in this particular instance. If I do, I install the program, and then when I'm done with it, I revert to my backup as if it was never installed.

    However, I noticed that the taskbar faded to light blue and then my computer went to sleep. Could this just have been my computer going to sleep. Is it common for the task bar to get a little darker just before sleeping?

    Maybe I'm getting a little ahead of myself.
      My Computer


  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #4

    I don't put my computer to sleep, so I can't help you in that regard.


    Please download AdwCleaner by Xplode and save to your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8 users right-click and select Run As Administrator.
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
      My Computer


  5. Posts : 110
    Windows 10 Home
    Thread Starter
       #5

    Jacee said:
    I don't put my computer to sleep, so I can't help you in that regard.


    Please download AdwCleaner by Xplode and save to your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8 users right-click and select Run As Administrator.
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
    So, you're telling me your computer stays on 24/7 365?
      My Computer


  6. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #6

    No, I shut it down at night.
      My Computer


 

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