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#1
MSE error stops all downloading and cannot be turned off.
I was hit by a virus which has now been removed using Kaspersky virus removal.
The scan now shows clean both with that software and with malwarebytes.
Unfortunately the cleanup seems to have done something to my system and I am not able to access MSE in any way. The icon looks like a sheet of paper. I tried deleting through control panel programs and features but get an error
"You do not have sufficient access to uninstall Microsoft security essentials. Please contact your system administrator."
I am the administrator on this computer the only other user is guest.
Also, I cannot download any software or pdf files. When I try it deletes the file telling me Failed, Virus scan failed.
Can anyone help please???