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Windows 7: UKASH for 3rd time

30 Sep 2013   #31
darrenj1471

windows 7 64 bit
 
 

The plot thickens. safe mode is totally fine....until I open the fonts folder in c: windows and then the pc bsods


My System SpecsSystem Spec
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30 Sep 2013   #32
cottonball

Windows 7 Home Premium
 
 

darrenj1471,

Quote:
...safe mode is totally fine....until I open the fonts folder in c: windows and then the pc bsods
It is best for you to start a topic in the following forum, and have BSOD experts provide you some guidance:
BSOD Help and Support - Windows 7 Help Forums
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30 Sep 2013   #33
darrenj1471

windows 7 64 bit
 
 

ok will do, although I guess I have more to do to get rid of ukash completely? ie after I hopefully sort out this bsod
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30 Sep 2013   #34
cottonball

Windows 7 Home Premium
 
 

The BSOD may, or may not, be an issue of its own.

We'll see what the BSOD analysis shows.
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01 Oct 2013   #35
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by darrenj1471 View Post
The plot thickens. safe mode is totally fine....until I open the fonts folder in c: windows and then the pc bsods
It makes it clear that it is the font/s that is causing the BOSDs. Do you have the windows installer disc? If so, boot into it. Follow the method ... Copy & Paste - in Windows Recovery Console

Browse to the fonts folder, Delete the fonts. Also delete the font cache.

If you dont have the installer disc, you may use a linux live distro to do the same.

We need to know the situation after doing those.
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01 Oct 2013   #36
darrenj1471

windows 7 64 bit
 
 

I am at work for a few more hours but when I get home I'll check, as Im fairly sure I had a disk which came with the laptop when I purchased it. Not sure where Ive put it

Whenever I see the words 'use the Windows disk you have' I panic ! Can you confirm if what we are about to do will wipe the files (ie pics/vids) on my laptop?
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01 Oct 2013   #37
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Certainly not. The procedure I mentioned will target only the files you are manually altering.

If its a panic, feel totally free to use a bootable live linex. Puppy Linux is small and good.
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01 Oct 2013   #38
cottonball

Windows 7 Home Premium
 
 

Thanks for the help, Arc!!
My System SpecsSystem Spec
01 Oct 2013   #39
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by cottonball View Post
Thanks for the help, Arc!!
I am extremely happy that you find me able to check a crash dump
It is an inspiration to me.
My System SpecsSystem Spec
01 Oct 2013   #40
darrenj1471

windows 7 64 bit
 
 

despite choosing my language as english when windows Explorer opens everything is in chinese (or japanese) ...
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 UKASH for 3rd time




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