UKASH for 3rd time

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  1. Posts : 75
    windows 7 64 bit
       #1

    UKASH for 3rd time


    Hi

    Firstly, huge thanks for the previous help in getting rid of UKASH via Hitmanpro and TSkiller but its back AGAIN. This time I wasnt even using/sitting at laptop. It was simply on and as far as I can tell doing nothing and as such the webcam pic is of my curtains and bizarrely the address its picked up isnt actually nearby either.

    Regardless, its unusable again and this time it seems worse. It will not boot in safe mode or safe mode with networking as both these take you straight to ukash lock screen. It will boot in safe mode with command prompt though.

    The reason I say its worse than before is:

    This time the system boots to white UKASH lock screen, and then displays a Blue screen (of death). I have attached a pic of the blue screen.

    Pllleeeeeeaassse help

    Ive also got an issue that my only clean computer wont let me download hitman pro 64bit as apparently this clean one is 32 bit but infected is 64 bit.

    I managed to get infected one to boot from a USB stick with hitman pro on it, but when the hitman pro software loads it looks 'weird' ie I cannot actually see any options or click any buttons. Again I'll reply with a pic attached in a min

    Finally, ive also tried rstrui.exe from command prompt as I read a thread about that, but again it wont display properly and thus I cannot actually do anything.

    Im really worried my pc is now totally broken
    Attached Thumbnails Attached Thumbnails UKASH for 3rd time-20130924_125642.jpg  
      My Computer


  2. Posts : 75
    windows 7 64 bit
    Thread Starter
       #2

    This is what I see when I boot to Hitman Pro on infected machine. Im super worried now
    Attached Thumbnails Attached Thumbnails UKASH for 3rd time-20130924_133616.jpg  
      My Computer


  3. Posts : 439
    Windows 7 pro x64 SP1
       #3

    I got infected with this piece of %$*! and although I thought I'd got rid of it, it came back. I had to reinstall.
      My Computer


  4. Posts : 75
    windows 7 64 bit
    Thread Starter
       #4

    Im hoping someone here can help out again as there are files I really need on this laptop. last time I received some amazing dedicated help so fingers crossed.

    its tge fact I cant seem to see any icons properly and the blue screen which is worrying me more than ukash itself
      My Computer


  5. Posts : 439
    Windows 7 pro x64 SP1
       #5

    Could you take the laptop HDD out, put it in a USB caddy (less than 10 quid on Amazon etc), plug caddy into a good pc, check files are OK and can be copied, copy files to good pc, put HDD back in laptop, wipe + reinstall laptop OS, copy files back using flash drive. I am not a laptop user but I have done this in the past for mates, although I have seen some laptops whose HDD did not fit my USB caddy, others did.
      My Computer


  6. Posts : 2,470
    Windows 7 Home Premium
       #6

    Let's remain with this thread, since the previous one is history.

    1. Do you have an installation CD/DVD for Windows 7?

    2. If not, when you start the computer, tap the F8 key. Does the Advanced Boot Options menu appear? Do you have access to the Repair your computer menu item?

    3. If none of the above are options, do you have access to a computer with a Windows 7 64-bit system, to create a System Repair Disk? Is there a friend or someone you know that can let you create a Windows Repair Disk on their computer?

    Instructions:
    System Repair Disc - Create
      My Computer


  7. Posts : 75
    windows 7 64 bit
    Thread Starter
       #7

    Ok great, lets stay in here and ignore previous thread as you fixed me that time. I believe somewhere I have the installation DVD which came with the PC. Can I just ask, if we do go down that route does it mean I lose all the videos and pictures on my laptop?

    I will F8 when I get home later this evening.
      My Computer


  8. Posts : 2,470
    Windows 7 Home Premium
       #8

    ...if we do go down that route does it mean I lose all the videos and pictures on my laptop?
    At this point, my goal is to get your system running, and get past the ransomware block.

    If we get to a point where some recovery is needed, someone with expertise in recovering videos and pictures will need to jump in.

    Please post the results of trying F8...
    Last edited by cottonball; 25 Sep 2013 at 19:46.
      My Computer


  9. Posts : 2,573
    Win7 Ultimate X64
       #9

    Dont worry if system is hosed or you need files in a hurry you have options to copy files to usb or ext hdd via command prompt or linux bootable disc.
    Plenty of info in the tutorial section if/when required
    https://www.sevenforums.com/tutorials...cy-backup.html
      My Computer


  10. Posts : 75
    windows 7 64 bit
    Thread Starter
       #10

    ok f8 has gave me a repair computer option so ive selected that. ..which I hope was intended

    will update with results
      My Computer


 
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