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#11
Okay, thanks! I didn't even realize I was now in the Security section.
Okay, thanks! I didn't even realize I was now in the Security section.
Finally found the solution.
Although I went to the hp website for the latest graphics driver for my laptop, uninstalling and re-installing the latest graphics driver on the hp website did not work.
I finally went to the Intel website and downloaded the latest graphics driver they had listed which can be used with Windows 7 Home Premium 64-bit, and that did the trick.
So for all who stated it was the graphics driver, you were correct; but the hp website did not have the latest Intel graphics driver listed for my computer.
Last edited by fireflymd; 12 Oct 2013 at 17:50.
Glad you were able to resolve your issue.
Please, mark as SOLVED.
Best Regards!
John
Yep I guess thats right Derek I suppose it is a bit difficult sometimes for new members to know exactly where to put it hey but no national emergency eh:)
Mate back up all of your data in case this machine gives you problems again and then you can go a to a clean install using this and it will get rid of all the HP crapware too.
this is below and the second ref have a look it really is quite good at keeping the machine running at optimum. Just remember if you do fit a SSD no defrag and the rest you can pick what you like you don't have yo do all the tips:)
Clean Reinstall - Factory OEM Windows 7
Optimize Windows 7
Thanks. I really don't know why hp did not have the latest Intel graphics driver on their website, but I took a chance and downloaded the one on Intel's website and that worked. What a relief!
I'll back it up and be prepared--thank you for the information, I really appreciate it.
Oh, no worries. It did not seem harsh at all. I appreciate that there are people out there who really care to help the rest of us who know nothing about computers.
@ Fireflymd,
The chip makers will always have the newest driver, if available.
So, always check there first.
It takes awhile for the System Builders to update their site with new drivers.
New Graphics Drivers, can change 4 times per year.
John
Yep as well as what ohn is saying I always download drivers when I get nw cards form the net as the disks they come wit are usually already dated
-Another John:)