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Windows 7: PUP.Optional in Registry Key will not go away

17 Oct 2013   #31
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Excellent video, UsernameIssues!


My System SpecsSystem Spec
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17 Oct 2013   #32
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by angiesluck View Post
it does not give me an option to save as flush.bat................on save as... it just gives Text Documents (*.txt) or All files

Also am I not to bother to try with downloading the TFC again as you previously asked?
Were you able to run the file named flush.bat?

I'll let Jacee answer your question about TFC.


Quote   Quote: Originally Posted by Jacee View Post
Excellent video, UsernameIssues!
Thanks :-)
My System SpecsSystem Spec
18 Oct 2013   #33
angiesluck

windows 7 home premium 32bit
 
 

UsernameIssues video helped me to run the Temp cleaner which I did but the one persistant PUP still came back when I ran Malwarebytes....so before I deleted it with Malwarebytes I opened up and looked in the registry files as it doesn't seem to show up when I delete it via Malwarebytes first and hey presto it was there...so I deleted it manually myself then also carried out the final pressing the delete button on the Malwarebytes (just incase) and so far it has not as yet come back.....So I will keep running the Malwarebytes to check for it and if it comes back then I will let you know.......I have not yet run the flush.bat as its gone for now...I hope :-)
My System SpecsSystem Spec
.

18 Oct 2013   #34
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

The flush .bat file 'flushes' a bad/dirty DNS cache and restores Microsoft's Hosts file.
My System SpecsSystem Spec
19 Oct 2013   #35
angiesluck

windows 7 home premium 32bit
 
 

I clicked advanced mode in Spybot and the only tools showing is system tools so I loaded that but nothing shows up saying Resident....so not sure where to look
My System SpecsSystem Spec
21 Oct 2013   #36
angiesluck

windows 7 home premium 32bit
 
 

it came back up again....so I deleted it from registry again and run Flush.bat
My System SpecsSystem Spec
22 Oct 2013   #37
angiesluck

windows 7 home premium 32bit
 
 

I think it is coming via Itvplayer!
My System SpecsSystem Spec
22 Oct 2013   #38
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Can you please try to download and run AdwCleaner again? I would like to see the logs.


download AdwCleaner by Xplode and save to your Desktop. If you can't get it to download correctly from Bleeping Computer, then go to the Author's site and download it http://www.bleepingcomputer.com/download/adwcleaner/
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
Using AdwCleaner v3: Scan & Clean:

Double click on AdwCleaner.exe to run the tool again.
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • After the scan has finished...
  • This time, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
My System SpecsSystem Spec
22 Oct 2013   #39
angiesluck

windows 7 home premium 32bit
 
 

# AdwCleaner v3.010 - Report created 22/10/2013 at 23:02:08
# Updated 20/10/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Angie and Steves - ANGIEANDSTEVES
# Running from : C:\Users\Angie and Steves\Downloads\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

File Found : C:\Windows\System32\Tasks\digitalsite
File Found : C:\Windows\System32\Tasks\MySearchDial
File Found : C:\Windows\Tasks\digitalsite.job
File Found : C:\Windows\Tasks\MySearchDial.job
Folder Found C:\Program Files (x86)\Conduit
Folder Found C:\Program Files (x86)\FLV_Runner
Folder Found C:\Users\Angie and Steves\AppData\Local\Conduit
Folder Found C:\Users\Angie and Steves\AppData\Local\Ilivid Player
Folder Found C:\Users\Angie and Steves\AppData\LocalLow\Conduit
Folder Found C:\Users\Angie and Steves\AppData\LocalLow\FLV_Runner
Folder Found C:\Users\Angie and Steves\AppData\LocalLow\PriceGong
Folder Found C:\Users\Angie and Steves\AppData\LocalLow\Searchqutoolbar
Folder Found C:\Users\Angie and Steves\AppData\Roaming\digitalsite

***** [ Shortcuts ] *****


***** [ Registry ] *****

Data Found : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SEARCH~1\Datamngr\x64\datamngr.dll
Data Found : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SEARCH~1\Datamngr\x64\IEBHO.dll
Key Found : HKCU\Software\AppDataLow\Software\Conduit
Key Found : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Found : HKCU\Software\AppDataLow\Software\FLV_Runner
Key Found : HKCU\Software\AppDataLow\Software\PriceGong
Key Found : HKCU\Software\AppDataLow\Software\smartbar
Key Found : HKCU\Software\AppDataLow\Toolbar
Key Found : HKCU\Software\dsiteproducts
Key Found : HKCU\Software\InstallCore
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3BBD3C14-4C16-4989-8366-95BC9179779D}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07CEA379-7178-4758-9C80-969876E32395}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3BBD3C14-4C16-4989-8366-95BC9179779D}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : [x64] HKCU\Software\dsiteproducts
Key Found : [x64] HKCU\Software\InstallCore
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Found : HKLM\SOFTWARE\Classes\AppID\{AC662AF2-4601-4A68-84DF-A3FE83F1A5F9}
Key Found : HKLM\SOFTWARE\Classes\AppID\{D97A8234-F2A2-4AD4-91D5-FECDB2C553AF}
Key Found : HKLM\SOFTWARE\Classes\AppID\BrowserConnection.dll
Key Found : HKLM\SOFTWARE\Classes\AppID\DNSBHO.dll
Key Found : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Found : HKLM\SOFTWARE\Classes\Applications\ilividsetupv1.exe
Key Found : HKLM\SOFTWARE\Classes\CLSID\{07CEA379-7178-4758-9C80-969876E32395}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3BBD3C14-4C16-4989-8366-95BC9179779D}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3201318
Key Found : HKLM\Software\Conduit
Key Found : HKLM\Software\FLV_Runner
Key Found : HKLM\Software\InstallCore
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{8110943B-AA6F-4C61-8BD3-0AFEFBD8E4E5}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DE6AC373-0E49-4140-A626-CA5BF93C140D}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\datamngrUI_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\datamngrUI_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetupV1_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetupV1_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SearchquMediaBar_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SearchquMediaBar_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3BBD3C14-4C16-4989-8366-95BC9179779D}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{07CEA379-7178-4758-9C80-969876E32395}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FLV_Runner Toolbar
Key Found : HKLM\Software\SearchquMediabarTb
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{9D717F81-9148-4F12-8568-69135F087DB0}
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{A40DC6C5-79D0-4CA8-A185-8FF989AF1115}
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{CC1AC828-BB47-4361-AFB5-96EEE259DD87}
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{FEFD3AF5-A346-4451-AA23-A3AD54915515}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{1B730ACF-26A3-447B-9994-14AEE0EB72CC}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{44B619BC-3D2B-4990-AA4F-9AA366921792}
Key Found : [x64] HKLM\SOFTWARE\DataMngr
Key Found : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\pflphaooapbgpeakohlggbpidpppgdff
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9D717F81-9148-4F12-8568-69135F087DB0}
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{3BBD3C14-4C16-4989-8366-95BC9179779D}]
Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{3BBD3C14-4C16-4989-8366-95BC9179779D}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{3BBD3C14-4C16-4989-8366-95BC9179779D}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{3BBD3C14-4C16-4989-8366-95BC9179779D}]

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16720

Setting Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls [Tabs] - hxxp://start.mysearchdial.com/?f=2&a=dnldmsd&cd=2XzuyEtN2Y1L1Qzu0B0CyByBtAyByCyEyBzy0DyDyE0A0BzytN0D0Tzu0CyCyDyEtN1L2XzutBtFtBtFyE tFyBtAtCtN1L1Czu1Q1G1I1Q1H1B1Q&cr=1079356615&ir=
Setting Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page] - hxxp://start.mysearchdial.com/?f=1&a=dnldmsd&cd=2XzuyEtN2Y1L1Qzu0B0CyByBtAyByCyEyBzy0DyDyE0A0BzytN0D0Tzu0CyCyDyEtN1L2XzutBtFtBtFyE tFyBtAtCtN1L1Czu1Q1G1I1Q1H1B1Q&cr=1079356615&ir=

-\\ Google Chrome v

[ File : C:\Users\Angie and Steves\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [11640 octets] - [15/10/2013 13:27:27]
AdwCleaner[R1].txt - [7571 octets] - [22/10/2013 23:02:08]

########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [7631 octets] ##########
My System SpecsSystem Spec
22 Oct 2013   #40
angiesluck

windows 7 home premium 32bit
 
 

I do not have a clue what these all mean so have no idea if I want to keep any or delete them....I shall have to leave it up to you to tell me if they are safe to be deleted without effecting laptop
My System SpecsSystem Spec
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 PUP.Optional in Registry Key will not go away




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