PUP.Optional in Registry Key will not go away

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  1. Posts : 172
    windows 7 home premium 32bit
       #1

    PUP.Optional in Registry Key will not go away


    I have found on my husbands laptop a malware that is very persistant at staying on his computer even thou I have run several Malware removals....both in normal mode and in safe mode.....MalwarbytesAnti-Malware finds it...deletes it but it comes back.....I also downloaded in safe mode and tried SuperAntimalware but that does not find anything in registry.....Spybot search and destory finds 1 but it does not show up when you click on show details...nothing shows up! So why can I not get rid of it.......It says its in Registry Key...HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9D717F81-9148-4F12-8568-69135F087DB0} (PUP.Optional.Bandoo.A)
      My Computer


  2. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #2

    angiesluck said:
    I have found on my husbands laptop a malware that is very persistant at staying on his computer even thou I have run several Malware removals....both in normal mode and in safe mode.....MalwarbytesAnti-Malware finds it...deletes it but it comes back.....I also downloaded in safe mode and tried SuperAntimalware but that does not find anything in registry.....Spybot search and destory finds 1 but it does not show up when you click on show details...nothing shows up! So why can I not get rid of it.......It says its in Registry Key...HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9D717F81-9148-4F12-8568-69135F087DB0} (PUP.Optional.Bandoo.A)
    In command prompt:
    Code:
    reg  query  HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9D717F81-9148-4F12-8568-69135F087DB0}  /s
    post output
      My Computer


  3. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #3
      My Computer


  4. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #4

    In command prompt:

    Code:
    reg  delete  HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9D717F81-9148-4F12-8568-69135F087DB0}
    It's safe to delete that key
      My Computer


  5. Posts : 172
    windows 7 home premium 32bit
    Thread Starter
       #5

    It says unable to find registry key or value......have I written it down wrong perhaps! Oh I tried the Adwcleaner but to no avail
      My Computer


  6. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #6

    angiesluck said:
    It says unable to find registry key or value......have I written it down wrong perhaps! Oh I tried the Adwcleaner but to no avail
    Is this your thread https://forums.malwarebytes.org/inde...owtopic=132533 ?
    It lists the same key!
      My Computer


  7. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #7

    Is string 9D717F81-9148-4f12-8568-69135F087DB0 anywhere in registry (start at top and use search option)
      My Computer


  8. Posts : 172
    windows 7 home premium 32bit
    Thread Starter
       #8

    how weird ...nope its not me can. someone have the same key if they too have the same PUP?
      My Computer


  9. Posts : 172
    windows 7 home premium 32bit
    Thread Starter
       #9

    not sure what you mean by your last post
      My Computer


  10. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #10

    HKey_Current_User\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9D717F81-9148-4F12-8568-69135F087DB0}

    really doesn't exist? run regedit and check
      My Computer


 
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