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Windows 7: IE10 browser hijacked. Unable to load firewall or download programs.

09 Nov 2013   #51
Samgray2005

Windows 7
 
 

Hmmm... I thought I did. Let me re- look again. Sorry- I am not the most computer savvy person on earth...obviously.


My System SpecsSystem Spec
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09 Nov 2013   #52
Samgray2005

Windows 7
 
 

Jacee, Thank you for the input, I do appreciate it, but as Usernameissues suggested, I am going to follow one item at a time. I don't want to confuse myself either!
My System SpecsSystem Spec
09 Nov 2013   #53
Samgray2005

Windows 7
 
 

I checked and they are both definitely named properly, and both are on DESKTOP
My System SpecsSystem Spec
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09 Nov 2013   #54
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by Samgray2005 View Post
OK- must be doing some thing wrong. I saved fixlist.txt onto the computer- not in documents, but when I hit Fix on FRST it says : No Fixlist.txt found. The fixlist.txt should be saved in the same directory the tool is located.
That is what scared me a bit - but there was really no reason for me to assume that you did not have both files on the desktop.

Quote   Quote: Originally Posted by UsernameIssues View Post
Save the FRST on your desktop. No other location.

Save the Fixlist.txt file on your desktop. No other location.

Run the FRST tool from your desktop. No other location.
Sorry if the post ^^^ quoted above sounded harsh or rude - that was not my intent.

Quote   Quote: Originally Posted by Samgray2005 View Post
Hmmm... I thought I did. Let me re- look again. Sorry- I am not the most computer savvy person on earth...obviously.
No need to apologize. It is I that probably came across as rude.


Can you let us see what you are seeing by...
...posting an image of the FRST tool opened up
...and the fixlist.txt file in the screenshot?

You don't have to show your whole desktop...
...but you can if you want to (it is up to you).

IE10 browser hijacked. Unable to load firewall or download programs.-frst.png

Here is a link on how to make/save/post screenshots:
Screenshots and Files - Upload and Post in Seven Forums


My System SpecsSystem Spec
09 Nov 2013   #55
Samgray2005

Windows 7
 
 

Nope- did not sound rude at all! I didn't take it that way, anyway
Question- this tells me how to save a screenshot, but how do I GET the screenshot in the first place please?
My System SpecsSystem Spec
09 Nov 2013   #56
UsernameIssues

W7 Pro SP1 64bit
 
 

Step one of the tutorial has two links in it.

Link one: Screenshot with Paint

Link two: How to Use the Snipping Tool in Vista

I would use link one :-)
My System SpecsSystem Spec
09 Nov 2013   #57
Samgray2005

Windows 7
 
 

ok. Think I got it!IE10 browser hijacked. Unable to load firewall or download programs.-screenshot.jpg


My System SpecsSystem Spec
09 Nov 2013   #58
UsernameIssues

W7 Pro SP1 64bit
 
 

It is funny that a couple of us are playing I SPY over in this thread:
I Spy
Here are the rules - if you care to join us:
I Spy

I mention that because I've been staring at images real close for hours now and when I look at a screenshot of your desktop, I'm not seeing the FRST.EXE application. This is what the FRST tool looks like on my desktop:

IE10 browser hijacked. Unable to load firewall or download programs.-frst.png

Also - one minor thing that will make your screenshots better:
Shrink the size of the white background down to about one square inch and then exit Paint. When you reopen Paint, the white background should remain small. You can re-size that white background by click (and hold) on the lower right corner and dragging it toward the upper left corner (then release the click). It is done pretty much the same way that you would re-size a window.


My System SpecsSystem Spec
09 Nov 2013   #59
Samgray2005

Windows 7
 
 

not sure if I did it right, but try this. IE10 browser hijacked. Unable to load firewall or download programs.-screenshot2.jpg


My System SpecsSystem Spec
09 Nov 2013   #60
Samgray2005

Windows 7
 
 

The last one was no good- I cut part off reducing. Here's a proper one- I hope. IE10 browser hijacked. Unable to load firewall or download programs.-screenshot3.jpg


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 IE10 browser hijacked. Unable to load firewall or download programs.




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