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Windows 7: advice on strange phone call


05 Nov 2013   #1

W7 premium 64
 
 
advice on strange phone call

I've recently been called on my cell phone from a magic jack number from TX. When I had called back, "mj customers has not yet set up mail box" message. This person finally called when I could pick up. He said (indian accent) "did you know your pc was currently unable to download updates to your pc"? I said WHAT?
He said it again and I said "don't call here again". I am currently updating pc as I type. What should I make of this? Should I send a report to this forum, through the virus section? I don't want to waste your time, but I'm a bit wierded out. I don't think I got a bug, but it would appear someone may access to my machine...or I'm taking it too far and it is just someone trying to get money outta me. I use MSE. Again, I only posted this for your advice. I will follow your instruction. Thx, DM
Oh, and somehow got this shaded desktop.ini file on my desktop. Was not going to delete this until further instructed to do so.

My System SpecsSystem Spec
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05 Nov 2013   #2

Win 7 Ultimate 64 bit
 
 

You aren't wasting our time. The call you received is a common scam floating around. Some lowlifes, frequently with an Indian accent, use a random or sequential dialer to call people claiming to be from M$ to try to get into your computer to plant malware or extort money from you.

It's highly doubtful the jerk did anything to your computer but, to be on the safe side, what kind of Antivirus and Anti-Malware programs are you using?
My System SpecsSystem Spec
05 Nov 2013   #3

W7 premium 64
 
 

MSE. Then I manually run malware bites and super anti spyware. Spyware blaster runs in the background. I scan once a week and keep things up to snuff. Thx for the advice and helping. DM (will ck back here later...off to work)
My System SpecsSystem Spec
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05 Nov 2013   #4

Win 7 Ultimate 64 bit
 
 

I personally feel MSE is inadequate but it is much better than nothing and you are also running MBAM, SAS, and Spywareblaster so you are probably fine. Just to be sure, I suggest you run all your scans again just to be sure. As long as your scans come up clean, you should be fine.
My System SpecsSystem Spec
05 Nov 2013   #5

W7 premium 64
 
 

wut would you suggest? i've used avast and didn't care for it too much. thx
My System SpecsSystem Spec
05 Nov 2013   #6

Win 7 Ultimate 64 bit
 
 

Ouch! Avast is what I would recommend. Maybe someone else can chime in.
My System SpecsSystem Spec
05 Nov 2013   #7

W7 premium 64
 
 

not saying it is not good, more like....I've used it before and sorta a toss up. Just decided to go with MSE and leave it alone. Thinking it is also a smaller install as well. Thx, DM
My System SpecsSystem Spec
05 Nov 2013   #8

Windows 8.1.1 64bit
 
 

Quote   Quote: Originally Posted by drmax View Post
wut would you suggest? i've used avast and didn't care for it too much. thx
When was the last time you tried Avast ?

I, like many others here have used Avast for a number of years with no problems at all.
Also I use the same security programs you have and the combination makes for a killer defense system.
My System SpecsSystem Spec
05 Nov 2013   #9

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

In the meantime, do NOT delete or change the desktop.ini file on your desktop!! I think you've managed to "view hidden files" in Windows Explorer. If you applied that setting to all folders, those .ini files show up on your desktop. They've always been part of your desktop, but they were hidden in explorer.
My System SpecsSystem Spec
05 Nov 2013   #10
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

drmax, you hung up, so no one got into your computer... this is a telephone scam that tons of people get!

If you're satisfied with MSE, and your 'layered protection' with malware bites, super anti spyware and Spyware blaster, then you should have no problems!
My System SpecsSystem Spec
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 advice on strange phone call




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