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Windows 7: Win7 x64 Sp1 (have sfc log) crashes and errors after updates-malware?

22 Nov 2013   #61
circumvent

windows 7 home premium x64
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
Quote   Quote: Originally Posted by circumvent View Post
.....However, I am still getting the error message at the beginning (after logging on as administrator), that I do not have elevated rights and if I want to restart to enable...when I click yes, computer doesn't restart, I think it's just the explorer shell that restarts.

Can you take a screenshot of this?
Will try to remeber to do that Andrew...and Jacee, I uninstalled combofix...and I'm running eset again just to be reaaalllly sure I found all of the coal...


My System SpecsSystem Spec
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22 Nov 2013   #62
circumvent

windows 7 home premium x64
 
 

Quote   Quote: Originally Posted by circumvent View Post
Quote   Quote: Originally Posted by andrew129260 View Post
Quote   Quote: Originally Posted by circumvent View Post
.....However, I am still getting the error message at the beginning (after logging on as administrator), that I do not have elevated rights and if I want to restart to enable...when I click yes, computer doesn't restart, I think it's just the explorer shell that restarts.

Can you take a screenshot of this?
Will try to remeber to do that Andrew...and Jacee, I uninstalled combofix...and I'm running eset again just to be reaaalllly sure I found all of the coal...
Andrew, here is the screen shot...and yes the desktop appears cluttered but only because I was moving stuff from folders for deletion lol...anyway I am finally at home and going to run all scans I can and post the logs...any interpretation of the sfc log my learned and wise gurus? *burning incense at your altars*


Attached Thumbnails
Win7 x64 Sp1 (have sfc log) crashes and errors after updates-malware?-screenshot-error.jpg  
My System SpecsSystem Spec
23 Nov 2013   #63
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Let me just say this about your desktop ....
My System SpecsSystem Spec
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23 Nov 2013   #64
andrew129260

Windows 10 Pro
 
 

Hello circumvent, quite a few icons there

Follow this tutorial to figure out what program is accessing/bringing up that message.

Troubleshoot Application Conflicts by Performing a Clean Startup


Haha Jacee
My System SpecsSystem Spec
23 Nov 2013   #65
circumvent

windows 7 home premium x64
 
 

Quote   Quote: Originally Posted by andrew129260 View Post
Hello circumvent, quite a few icons there

Follow this tutorial to figure out what program is accessing/bringing up that message.

Troubleshoot Application Conflicts by Performing a Clean Startup


Haha Jacee
C'mon guys...I was just saving stuff to the desktop for copying to flash drives when problems started, because folders kept not responding and freezing the computer lol...

will go through the clean start up troubleshooter, and here's the mbam full scan log, though really want to do the full eset scan in safe mode...I'm scan happy lol


Attached Files
File Type: txt mbam-log-2013-11-22 (23-30-10).txt (1.9 KB, 3 views)
My System SpecsSystem Spec
23 Nov 2013   #66
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote:
In previous versions of Windows, many users used the built-in Administrator account on a regular basis.
This account has full control over everything on the computer.
When you install Vista/Windows 7, you may be surprised to learn that the Administrator account is disabled by default.
That's to encourage you to follow best practices and create your own administrative account.
It also makes it a little harder for hackers; they all knew that the account named Administrator
existed and so had half of what they needed (the account name) to log on with it.

You can enable the built-in Administrator account if you really want to, by running the Command Prompt as administrator
(right click its icon and select Run as Administrator; click Continue at the UAC prompt) and typing the following:

net user administrator /active:yes

This causes the Administrator account to appear on the Welcome screen.

***Note that it does not have a password set by default; the first thing you should do is
set a strong password for it.
Have you done this?
My System SpecsSystem Spec
23 Nov 2013   #67
circumvent

windows 7 home premium x64
 
 

Yes Master Yoda...resulted in 2 logon accounts it did, but fixed the problem it did not...ok Yoda speak is hard...but I didn't have any problem using the default admin account but logged on as myself and same error so went back to default settings
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23 Nov 2013   #68
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

So the problem is, you as yourself is the 'default' admin, but not the hidden admin that you want to be?
My System SpecsSystem Spec
23 Nov 2013   #69
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Click on the control panel and tell me if you see these two settings


Attached Images
Win7 x64 Sp1 (have sfc log) crashes and errors after updates-malware?-admin-user-accounts.jpg 
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25 Nov 2013   #70
circumvent

windows 7 home premium x64
 
 

Quote   Quote: Originally Posted by Jacee View Post
So the problem is, you as yourself is the 'default' admin, but not the hidden admin that you want to be?
Ok, umm...when you put it like that yes, even I'm confused...Ok..I'm the Admin on this laptop with password...the user account type is administrator and it's name is my own. e.g. "Smith"

I have never encountered that "error" in my thumbnail jpg before all of this malware/nightmare on laptop street, started.

When I did the original suggestion, when it rebooted and it was time to logon, instead of just "smith" and "enter password", there was a new option to logon as "administrator" with no password.

so that was not a fix, because I logged on as this "administrator" and no error message, but when I logged off and logged back on as "smith" with password, same original error pop up.

Hoping that clarifies what I meant.

Btw, Jacee and Andrew...ran eset with everything checked and scanned archives, ran it in safemode with networking, and no malware detected. Same with mbam and msessentials full scans.

So now only this administrator rights issue to fix...

And no Jacee...only "user accounts" not the other icon in control panel...I have never seen that icon before about alternate admin.

Hope you guys had a great weekend.
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 Win7 x64 Sp1 (have sfc log) crashes and errors after updates-malware?




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