virus possibly related to svchost.exe

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  1. Posts : 29
    Windows 7 64 Bit
    Thread Starter
       #21

    Any further suggestions to continue correcting the system? I didn't mean for the last post to appear as solved, just that I think I may be making progress.
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  2. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #22

    svchost high usage


    I had a similar issue once. The solution that worked for me was:

    Downloaded and installed Process Hacker:

    Overview - Process Hacker

    Downloaded and installed RAMmap:

    RAMMap

    Used RAMmap to get the PID of the troublesome svchost process. Used Process Hacker to view details and checked services associated with the svchost process. Found that windows update service was listed in the services tab for that process. Stopped the windows update service and usage returned to normal levels.

    The cause was a failed windows update and repairing windows updates, (cleaning windows updates temp files and windows updates history then running the windows updates repair hotfix) followed by a reboot did the trick.
    Attached Thumbnails Attached Thumbnails virus possibly related to svchost.exe-2013-11-23-17_43_14-svchost.jpg  
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  3. Posts : 2,470
    Windows 7 Home Premium
       #23

    Svchost.exe runs background computer processes like services, which do not have a user interface.

    You do not need to download any additional tools, though.

    Please go to a Command Prompt:
    Start > Programs > Accessories right-click Command Prompt
    Select: Run as Administrator

    Using the mouse, copy the following text inside the code box:
    Code:
    TASKLIST /SVC /FI "IMAGENAME EQ SVCHOST.EXE"
    Paste the above at the blinking cursor of the Command Prompt
    Press: Enter

    To obtain and post the results, go to the small icon on the top left of the Command Prompt frame
    Go to Edit > Select All
    Then, Edit > Copy

    The info is now copied to the clipboard.

    Paste the info to your next post.

    Close out of the Command Prompt by typing: exit
    Last edited by cottonball; 24 Nov 2013 at 22:14.
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  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #24

    Please follow everything that cottonball has asked you to do! You will have the best help staying with cb's advice!
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  5. Posts : 29
    Windows 7 64 Bit
    Thread Starter
       #25

    I didn't download or listen to any advice the other guy posted. A new member with a handful of posts isn't one to trust in my opinion. He might know what he is talking about but I have done most of my exchanges with these gurus. At first I thought it was something with the svchost process (random google search), but after running everything, you didn't make any reference to it, so I think the thread is incorrectly titled. New title... There is something wrong with my computer, just running too slow, almost overnight, and I don't know what it is or what caused it. One thing I have noticed though is that as soon as I start task manager, CPU usage is over 70%, but then drops to zero. This is with no open applications, just background processes. Is that normal? To me it seems almost like something is hiding it.

    Results below:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>
    C:\Windows\system32>tasklist /svc /fi "imagename eq svchost.exe"

    Image Name PID Services
    ========================= ======== ============================================
    svchost.exe 872 DcomLaunch, PlugPlay, Power
    svchost.exe 984 RpcEptMapper, RpcSs
    svchost.exe 384 AudioSrv, Dhcp, eventlog, lmhosts
    svchost.exe 644 AudioEndpointBuilder, hidserv, IPBusEnum,
    Netman, PcaSvc, SysMain, TrkWks, UxSms,
    WdiSystemHost, Wlansvc, WPDBusEnum, wudfsvc
    svchost.exe 792 EventSystem, fdPHost, FontCache, netprofm,
    nsi, WdiServiceHost, WinHttpAutoProxySvc
    svchost.exe 1028 AeLookupSvc, Appinfo, BITS, Browser,
    CertPropSvc, EapHost, gpsvc, IKEEXT,
    IpHlpSvc, LanmanServer, MMCSS, ProfSvc,
    Schedule, SENS, SessionEnv,
    ShellHWDetection, Themes, Winmgmt
    svchost.exe 1284 CryptSvc, Dnscache, LanmanWorkstation,
    NlaSvc, TermService
    svchost.exe 1604 BFE, DPS, MpsSvc
    svchost.exe 1720 FDResPub, Mcx2Svc, SSDPSRV
    svchost.exe 1464 hpqcxs08, hpqddsvc
    svchost.exe 2652 Net Driver HPZ12
    svchost.exe 2996 Pml Driver HPZ12
    svchost.exe 3016 PolicyAgent
    svchost.exe 2496 stisvc
    svchost.exe 2536 HPSLPSVC
    svchost.exe 6108 WinDefend

    C:\Windows\system32>
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  6. Posts : 2,470
    Windows 7 Home Premium
       #26

    Hmmmm...

    This is a tough one.

    Let's see if we can pinpoint a cause.
    The following log contains info about Plug and Play devices and driver installations.

    Please go to Start, and in the Search programs and files box above it, copy/paste the following text inside the code box:

    Code:
    %WINDIR%\inf\setupapi.dev.log
    In the results that appear above, double-click: setupapi.dev
    Notepad opens, but, give it a few seconds to load the info.

    When done, please provide the setupapi.dev.log info in your reply.
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  7. Posts : 29
    Windows 7 64 Bit
    Thread Starter
       #27

    I'm back out of town and away from my desktop for a couple days, but I will run it and get back to you on Wednesday. As always, thanks for the advice.
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  8. Posts : 2,470
    Windows 7 Home Premium
       #28

    See you when you get back!
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  9. Posts : 29
    Windows 7 64 Bit
    Thread Starter
       #29

    I got back early in advance of the storm. The setupapi.dev was run but the log cannot be attached. It is too large, about 9.6 MB. Any suggestions? Split and upload in parts? Thanks.
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  10. Posts : 2,470
    Windows 7 Home Premium
       #30

    My apology for the delay!!

    Try breaking it up into Part I. II and III

    See how that goes.
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