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Windows 7: hijacked links

12 Nov 2013   #1

windows 7 ultimate 64 bit
 
 
hijacked links

can anyone please help me!!!!
Every time I click a link on a webpage I get hijacked to a different page (usually selling some rubbish) how on earth do I stop this from happening I do not have a virus or anything nasty on my computer and all my security is totally up to date. Please somebody help this has gone on long enough now and I am really sick of it.

My System SpecsSystem Spec
.

12 Nov 2013   #2

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by boopygirl View Post
can anyone please help me!!!!
Every time I click a link on a webpage I get hijacked to a different page (usually selling some rubbish) how on earth do I stop this from happening I do not have a virus or anything nasty on my computer and all my security is totally up to date. Please somebody help this has gone on long enough now and I am really sick of it.
Hi boopygirl,

You should try some good pop you blocker on the same. Try with a different browser like Google chrome which has some good pop up blocker.

Also, ensure there are no malware infection on the system:

Malwarebytes : Free anti-malware download

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
12 Nov 2013   #3

windows 7 ultimate 64 bit
 
 
hijacked links

Thank you for getting back so quickly. I already have a popup blocker as part of my security but am now downloading the malware you suggested will get back to you on the outcome.
My System SpecsSystem Spec
.


12 Nov 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

My System SpecsSystem Spec
12 Nov 2013   #5

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by boopygirl View Post
Thank you for getting back so quickly. I already have a popup blocker as part of my security but am now downloading the malware you suggested will get back to you on the outcome.
Hi boopygirl,

Thanks for your reply. Please perform the steps suggested by x BlueRobot as well and let us know the results.

Also, check if the issue occurs on a different browser as well. Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
12 Nov 2013   #6

windows 7 ultimate 64 bit
 
 
hijacked links

hi there
thanks for your help my problem seems to have gone now. Thank you again
My System SpecsSystem Spec
12 Nov 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Quote   Quote: Originally Posted by boopygirl View Post
hi there
thanks for your help my problem seems to have gone now. Thank you again
That's good to know, which tool did you use or what did you do? This will help others with the same problem
My System SpecsSystem Spec
12 Nov 2013   #8

windows 7 ultimate 64 bit
 
 
hijacked links

hi there
In the end I had to phone my security software provider (Norton) and they took control and it took them over 2 hours to fix it but it all looks good now.
My System SpecsSystem Spec
13 Nov 2013   #9

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by boopygirl View Post
hi there
thanks for your help my problem seems to have gone now. Thank you again
Hi boopygirl,

Its great to hear that issue with the system has been resolved to your satisfaction. If you have any queries in future feel free to contacts us.
My System SpecsSystem Spec
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