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Windows 7: How to remove Roozz updater?


13 Nov 2013   #1

Windows 7 Professional 64bit
 
 
How to remove Roozz updater?

Somehow I got "Roozz player" on my laptop (I think my grandson installed it to play some kind of online game). I uninstalled it, but the "Roozz Updater" keeps popping up every few days. It looks like this:


I can click the "X" to close the window, but it comes back a few days later. I found online discussions of this issue here and here, but no solutions. The Roozz company insists this is not a virus, but they're not offering any help fixing the problem.

Any suggestions?

My System SpecsSystem Spec
.

13 Nov 2013   #2
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

This includes adware and is not a desirable program!

Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

Using AdwCleaner v3: Scan & Clean:
Double click on AdwCleaner.exe to run the tool again.
Click on the Scan button.
AdwCleaner will begin to scan your computer like it did before.
After the scan has finished...

This time click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder
My System SpecsSystem Spec
13 Nov 2013   #3

Windows 7 Professional 64bit
 
 

Here's the AdwCleaner Report. I don't see Roozz in it. I don't think Roozz is adware. Neither MBAM nor SuperAntiSpyware detected it.

Anyway, let me know if you see anything pertinent in the report. Should I run scan & clean?

Thanks,
~kyle

# AdwCleaner v3.012 - Report created 13/11/2013 at 17:41:43
# Updated 11/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Admin - ADMIN-PC
# Running from : C:\Users\Admin\Downloads\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

File Found : C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\md0omvue.default\user.js
Folder Found C:\ProgramData\apn
Folder Found C:\ProgramData\Partner
Folder Found C:\Users\Kiosk\AppData\Local\Temp\boost_interprocess

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Found : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL
Key Found : HKLM\SOFTWARE\Classes\CLSID\{00000001-4FEF-40D3-B3FA-E0531B897F98}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{35B8892D-C3FB-4D88-990D-31DB2EBD72BD}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{64697678-0000-0010-8000-00AA00389B71}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Found : HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{93E3D79C-0786-48FF-9329-93BC9F6DC2B3}
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker-1_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker-1_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16520


-\\ Mozilla Firefox v25.0 (en-US)

[ File : C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\md0omvue.default\prefs.js ]


*************************

AdwCleaner[R0].txt - [2819 octets] - [13/11/2013 17:41:43]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [2879 octets] ##########
My System SpecsSystem Spec
.


15 Nov 2013   #4
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Yes, you have adware! Follow the next set of instructions:

Using AdwCleaner v3: Scan & Clean:
Double click on AdwCleaner.exe to run the tool again.
Click on the Scan button.
AdwCleaner will begin to scan your computer like it did before.
After the scan has finished...

This time click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder
My System SpecsSystem Spec
17 Nov 2013   #5

Windows 7 Professional 64bit
 
 

Thanks! Okay, here's the logfile after cleaning:

# AdwCleaner v3.012 - Report created 17/11/2013 at 12:34:31
# Updated 11/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Admin - ADMIN-PC
# Running from : C:\Users\Admin\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\apn
Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\Users\Kiosk\AppData\Local\Temp\boost_interprocess
File Deleted : C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\md0omvue.default\user.js

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker-1_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker-1_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000001-4FEF-40D3-B3FA-E0531B897F98}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{35B8892D-C3FB-4D88-990D-31DB2EBD72BD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{64697678-0000-0010-8000-00AA00389B71}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{93E3D79C-0786-48FF-9329-93BC9F6DC2B3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428


-\\ Mozilla Firefox v25.0.1 (en-US)

[ File : C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\md0omvue.default\prefs.js ]


*************************

AdwCleaner[R0].txt - [2967 octets] - [13/11/2013 17:41:43]
AdwCleaner[R1].txt - [3030 octets] - [17/11/2013 12:32:50]
AdwCleaner[S0].txt - [3005 octets] - [17/11/2013 12:34:31]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3065 octets] ##########
My System SpecsSystem Spec
17 Nov 2013   #6
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Please download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.


Next, your system security scan shows a "backdoor Trojan" ... "C:\Users\Kiosk\AppData\Local\Temp\boost_interprocess
See --> http://about-threats.trendmicro.com/...ORM_KELIHOS.SM


Download DDS from one of these links:

Mirror 1 Mirror 2 Mirror 3
  • Disable any script blocking protection
  • Double click the dds icon to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop.
Include the contents of both logs in your next post reply.
My System SpecsSystem Spec
17 Nov 2013   #7

Windows 7 Professional 64bit
 
 

I did this, and posted the results an hour or so ago, but now I can't see my post - maybe I accidentally deleted it instead of posting it? Here it is again:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428 BrowserJavaVersion: 10.25.2
Run by Admin at 19:58:41 on 2013-11-17
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3836.2740 [GMT -6:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\TODDSrv.exe
C:\Program Files (x86)\TuneUp Utilities 2012\TuneUpUtilitiesService64.exe
C:\windows\system32\SearchIndexer.exe
C:\windows\system32\EscSvc64.exe
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\windows\System32\alg.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\system32\taskeng.exe
C:\windows\system32\Dwm.exe
C:\windows\system32\taskhost.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\TuneUp Utilities 2012\TuneUpUtilitiesApp64.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\System32\spool\drivers\x64\3\E_YATIJHE.EXE
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\EPSON Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\EPSON Software\FAX Utility\FUFAXRCV.exe
C:\Program Files (x86)\EPSON Software\FAX Utility\FUFAXSTM.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
mWinlogon: Userinit = userinit.exe,
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [EPLTarget\P0000000000000000] C:\windows\System32\spool\DRIVERS\x64\3\E_YATIJHE.EXE /EPT "EPLTarget\P0000000000000000" /M "WF-3540 Series" /EF "HKCU"
mRun: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
mRun: [FUFAXRCV] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe"
mRun: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: SoftwareSASGeneration = dword:1
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office10\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{8160B14F-B29F-498D-A7E7-EF9A2A7993E8} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{8160B14F-B29F-498D-A7E7-EF9A2A7993E8}\14454573239363 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{8160B14F-B29F-498D-A7E7-EF9A2A7993E8}\167716E6 : DHCPNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{8160B14F-B29F-498D-A7E7-EF9A2A7993E8}\5436F6E6F6C6F6467656 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{8160B14F-B29F-498D-A7E7-EF9A2A7993E8}\A5978554C4 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{8160B14F-B29F-498D-A7E7-EF9A2A7993E8}\C696E6B6379737 : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{8160B14F-B29F-498D-A7E7-EF9A2A7993E8}\D49636861656C60275962756C6563737 : DHCPNameServer = 192.168.1.1
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - C:\Program Files (x86)\Common Files\Microsoft Shared\Web Folders\PKMCDO.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
IFEO: pcdiag.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
IFEO: smoothview.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
IFEO: tacsprop.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
IFEO: tfcconf.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
IFEO: tfcrst.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [TPwrMain] C:\Program Files\TOSHIBA\Power Saver\TPwrMain.EXE
x64-Run: [SmoothView] C:\Program Files\Toshiba\SmoothView\SmoothView.exe
x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Run: [IntelliType Pro] "c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe"
x64-Run: [IntelliPoint] "c:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe"
x64-Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - <orphaned>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
x64-IFEO: pcdiag.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
x64-IFEO: smoothview.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
x64-IFEO: tacsprop.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
x64-IFEO: tfcconf.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
x64-IFEO: tfcrst.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
.
Note: multiple IFEO entries found. Please refer to Attach.txt
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\md0omvue.default\
FF - component: C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}\components\SkypeFfComponent.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin1017325.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Admin\AppData\Local\Google\Update\1.3.21.165\npGoogleUpdate3.dll
FF - plugin: C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\md0omvue.default\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}\plugins\npGarmin.dll
FF - plugin: C:\Users\Admin\AppData\Roaming\Mozilla\plugins\npatgpc.dll
FF - plugin: C:\Users\Admin\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Admin\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Users\Admin\AppData\Roaming\Mozilla\plugins\npo1d.dll
FF - plugin: C:\windows\SysWOW64\Adobe\Director\np32dsw_1165635.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_168.dll
FF - plugin: C:\windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\windows\SysWOW64\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2009-12-22 482384]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\windows\System32\drivers\dtsoftbus01.sys [2012-7-18 283200]
R1 MpFilter;Microsoft Malware Protection Driver;C:\windows\System32\drivers\MpFilter.sys [2010-10-24 188928]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2013-10-10 144152]
R2 EpsonCustomerParticipation;EpsonCustomerParticipation;C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe [2012-5-10 608864]
R2 EpsonScanSvc;Epson Scanner Service;C:\windows\System32\escsvc64.exe [2013-10-5 135824]
R2 TuneUp.UtilitiesSvc;TuneUp Utilities Service;C:\Program Files (x86)\TuneUp Utilities 2012\TuneUpUtilitiesService64.exe [2013-10-17 2144056]
R3 FwLnk;FwLnk Driver;C:\windows\System32\drivers\FwLnk.sys [2009-12-22 9216]
R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\windows\System32\drivers\MpNWMon.sys [2010-10-24 40832]
R3 NisDrv;Microsoft Network Inspection System;C:\windows\System32\drivers\NisDrvWFP.sys [2010-10-24 72064]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 282616]
R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2009-12-22 35008]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2011-6-10 539240]
R3 rtl8192se;Realtek Wireless LAN 802.11n PCI-E NIC NT Driver;C:\windows\System32\drivers\rtl8192se.sys [2010-4-26 1103904]
R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;C:\Program Files (x86)\TuneUp Utilities 2012\TuneUpUtilitiesDriver64.sys [2012-3-29 11856]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2012-7-8 104912]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2012-7-8 123856]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\windows\System32\ieetwcollector.exe [2013-11-13 111616]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\System32\drivers\rdpvideominiport.sys [2012-11-29 19456]
S3 RSELSVC;TOSHIBA Modem region select service;C:\Program Files\TOSHIBA\rselect\RSelSvc.exe [2009-7-7 65904]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2009-12-22 222208]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2012-11-29 57856]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2011-5-10 51712]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2010-4-20 1255736]
S3 WSDScan;WSD Scan Support via UMB;C:\windows\System32\drivers\WSDScan.sys [2009-7-13 25088]
S4 AMD External Events Utility;AMD External Events Utility;C:\windows\System32\atiesrxx.exe [2009-12-22 203264]
S4 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2009-8-3 137560]
.
=============== Created Last 30 ================
.
2013-11-17 21:41:31 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{6C921041-5766-4918-B6AE-230546A181CA}\mpengine.dll
2013-11-13 23:41:34 -------- d-----w- C:\AdwCleaner
2013-11-13 05:40:52 1474048 ----a-w- C:\windows\System32\crypt32.dll
2013-11-13 05:39:23 859648 ----a-w- C:\windows\System32\IKEEXT.DLL
2013-11-13 05:39:23 830464 ----a-w- C:\windows\System32\nshwfp.dll
2013-11-13 05:39:23 656896 ----a-w- C:\windows\SysWow64\nshwfp.dll
2013-11-13 05:39:23 324096 ----a-w- C:\windows\System32\FWPUCLNT.DLL
2013-11-13 05:39:23 216576 ----a-w- C:\windows\SysWow64\FWPUCLNT.DLL
2013-11-06 04:06:59 -------- d-----w- C:\Program Files (x86)\Mozilla Firefox.bak
2013-10-27 15:04:22 26936 ----a-w- C:\windows\System32\authuitu.dll
2013-10-27 15:04:22 22328 ----a-w- C:\windows\SysWow64\authuitu.dll
2013-10-23 04:40:46 -------- d-----w- C:\Users\Admin\AppData\Roaming\SUPERAntiSpyware.com
2013-10-23 04:40:14 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2013-10-23 04:40:14 -------- d-----w- C:\Program Files\SUPERAntiSpyware
.
==================== Find3M ====================
.
2013-10-17 08:48:52 35640 ----a-w- C:\windows\System32\TURegOpt.exe
2013-10-17 08:48:40 36664 ----a-w- C:\windows\System32\uxtuneup.dll
2013-10-17 08:48:40 30008 ----a-w- C:\windows\SysWow64\uxtuneup.dll
2013-10-05 19:57:25 1168384 ----a-w- C:\windows\SysWow64\crypt32.dll
2013-10-04 02:28:31 190464 ----a-w- C:\windows\System32\SmartcardCredentialProvider.dll
2013-10-04 02:25:17 197120 ----a-w- C:\windows\System32\credui.dll
2013-10-04 02:24:49 1930752 ----a-w- C:\windows\System32\authui.dll
2013-10-04 01:58:50 152576 ----a-w- C:\windows\SysWow64\SmartcardCredentialProvider.dll
2013-10-04 01:56:25 168960 ----a-w- C:\windows\SysWow64\credui.dll
2013-10-04 01:56:00 1796096 ----a-w- C:\windows\SysWow64\authui.dll
2013-10-03 02:23:48 404480 ----a-w- C:\windows\System32\gdi32.dll
2013-10-03 02:00:44 311808 ----a-w- C:\windows\SysWow64\gdi32.dll
2013-09-28 01:09:10 497152 ----a-w- C:\windows\System32\drivers\afd.sys
2013-09-25 02:26:40 95680 ----a-w- C:\windows\System32\drivers\ksecdd.sys
2013-09-25 02:26:40 154560 ----a-w- C:\windows\System32\drivers\ksecpkg.sys
2013-09-25 02:23:33 28672 ----a-w- C:\windows\System32\sspisrv.dll
2013-09-25 02:23:33 135680 ----a-w- C:\windows\System32\sspicli.dll
2013-09-25 02:23:01 28160 ----a-w- C:\windows\System32\secur32.dll
2013-09-25 02:22:59 340992 ----a-w- C:\windows\System32\schannel.dll
2013-09-25 02:21:50 307200 ----a-w- C:\windows\System32\ncrypt.dll
2013-09-25 02:21:07 1447936 ----a-w- C:\windows\System32\lsasrv.dll
2013-09-25 01:58:17 96768 ----a-w- C:\windows\SysWow64\sspicli.dll
2013-09-25 01:57:26 22016 ----a-w- C:\windows\SysWow64\secur32.dll
2013-09-25 01:57:24 247808 ----a-w- C:\windows\SysWow64\schannel.dll
2013-09-25 01:56:42 220160 ----a-w- C:\windows\SysWow64\ncrypt.dll
2013-09-25 01:03:24 30720 ----a-w- C:\windows\System32\lsass.exe
2013-09-18 19:46:05 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-18 19:46:05 692616 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2013-09-08 02:30:37 1903552 ----a-w- C:\windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14 327168 ----a-w- C:\windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\windows\SysWow64\mswsock.dll
2013-09-04 12:12:11 343040 ----a-w- C:\windows\System32\drivers\usbhub.sys
2013-09-04 12:11:51 325120 ----a-w- C:\windows\System32\drivers\usbport.sys
2013-09-04 12:11:49 99840 ----a-w- C:\windows\System32\drivers\usbccgp.sys
2013-09-04 12:11:43 52736 ----a-w- C:\windows\System32\drivers\usbehci.sys
2013-09-04 12:11:43 30720 ----a-w- C:\windows\System32\drivers\usbuhci.sys
2013-09-04 12:11:42 25600 ----a-w- C:\windows\System32\drivers\usbohci.sys
2013-09-04 12:11:40 7808 ----a-w- C:\windows\System32\drivers\usbd.sys
2013-08-29 02:17:48 5549504 ----a-w- C:\windows\System32\ntoskrnl.exe
2013-08-29 02:16:35 1732032 ----a-w- C:\windows\System32\ntdll.dll
2013-08-29 02:16:28 243712 ----a-w- C:\windows\System32\wow64.dll
2013-08-29 02:16:14 859648 ----a-w- C:\windows\System32\tdh.dll
2013-08-29 02:13:28 878080 ----a-w- C:\windows\System32\advapi32.dll
2013-08-29 01:51:45 3969472 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45 3914176 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:31 5120 ----a-w- C:\windows\SysWow64\wow32.dll
2013-08-29 01:50:30 1292192 ----a-w- C:\windows\SysWow64\ntdll.dll
2013-08-29 01:50:16 619520 ----a-w- C:\windows\SysWow64\tdh.dll
2013-08-29 01:48:17 640512 ----a-w- C:\windows\SysWow64\advapi32.dll
2013-08-29 01:48:15 44032 ----a-w- C:\windows\apppatch\acwow64.dll
2013-08-29 00:49:53 25600 ----a-w- C:\windows\SysWow64\setup16.exe
2013-08-29 00:49:52 7680 ----a-w- C:\windows\SysWow64\instnm.exe
2013-08-29 00:49:52 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll
2013-08-29 00:49:49 2048 ----a-w- C:\windows\SysWow64\user.exe
2013-08-28 01:21:06 3155968 ----a-w- C:\windows\System32\win32k.sys
2013-08-28 01:12:33 461312 ----a-w- C:\windows\System32\scavengeui.dll
.
============= FINISH: 20:00:45.75 ===============
My System SpecsSystem Spec
17 Nov 2013   #8

Windows 7 Professional 64bit
 
 

and attach.txt:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 1/14/2010 8:26:29 PM
System Uptime: 11/17/2013 7:56:00 PM (1 hours ago)
.
Motherboard: TOSHIBA | | Portable PC
Processor: AMD Turion(tm) II Dual-Core Mobile M520 | Socket S1G3 | 2300/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 288 GiB total, 188.129 GiB free.
D: is CDROM ()
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP615: 10/29/2013 8:09:51 AM - Windows Update
RP616: 11/1/2013 10:50:20 PM - Windows Update
RP617: 11/5/2013 4:47:26 PM - Windows Update
RP618: 11/8/2013 9:50:44 PM - Windows Update
RP619: 11/12/2013 9:43:27 PM - Windows Update
RP620: 11/12/2013 11:41:06 PM - Windows Update
RP622: 11/13/2013 10:17:50 AM - Windows Modules Installer
RP623: 11/16/2013 1:13:14 PM - Windows Update
.
==== Image File Execution Options =============
.
IFEO: pcdiag.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
IFEO: smoothview.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
IFEO: tacsprop.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
IFEO: tfcconf.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
IFEO: tfcrst.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
IFEO: tosssdalert.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
x64-IFEO: pcdiag.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
x64-IFEO: smoothview.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
x64-IFEO: tacsprop.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
x64-IFEO: tfcconf.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
x64-IFEO: tfcrst.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
x64-IFEO: tosssdalert.exe - "C:\Program Files (x86)\TuneUp Utilities 2012\TUAutoReactivator64.exe"
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
7-Zip 9.20 (x64 edition)
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.05)
Adobe Shockwave Player 11.6
Amazon MP3 Downloader 1.0.17
ArcGIS Desktop
ATI Catalyst Install Manager
BlitzIn 3.0
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
CDBurnerXP
Cisco WebEx Meetings
Clifford Reading
Cognitive Tutor
Compatibility Pack for the 2007 Office system
CoreAAC Audio Decoder (remove only)
DAEMON Tools Lite
Dev-C++ 5 beta 9 release (4.9.9.2)
Download Navigator
Dropbox
EPSON Connect version 1.0
Epson Customer Participation
Epson Event Manager
Epson FAX Utility
Epson PC-FAX Driver
EPSON Scan
EPSON WF-3540 Series Printer Uninstall
EpsonNet Print
Free MKV Video2Dvd 3.30
Free Mp3 Wma Converter V 2.2
Google Chrome
Google Talk Plugin
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Office (KB975927)
ImgBurn
Inkscape 0.48.4
Java 7 Update 25
Java Auto Updater
Junk Mail filter update
Label@Once 1.0
LSI V92 MOH Application
Malwarebytes Anti-Malware version 1.75.0.1300
Media Browser Server
Microsoft .NET Framework 4.5
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Mouse and Keyboard Center
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Office XP Professional with FrontPage
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Works
MiniTool Power Data Recovery
Mozilla Firefox 25.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
OpenOffice.org 3.4.1
PlayReady PC Runtime amd64
QuickTime
RCA Detective™ 3.0.3.0
RCA easyRip 2.5.6.0
RCA Updater 2.1.7.0
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Realtek WLAN Driver
Recuva
Revo Uninstaller 1.95
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for Microsoft .NET Framework 4.5 (KB2737083)
Security Update for Microsoft .NET Framework 4.5 (KB2742613)
Security Update for Microsoft .NET Framework 4.5 (KB2789648)
Security Update for Microsoft .NET Framework 4.5 (KB2804582)
Security Update for Microsoft .NET Framework 4.5 (KB2833957)
Security Update for Microsoft .NET Framework 4.5 (KB2840642v2)
Security Update for Microsoft .NET Framework 4.5 (KB2861208)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Skype Launcher
Skype™ 5.1
SmartFTP Client
SmartFTP Client Setup Files 3.0 (x64) (remove only)
Spotify
SUPERAntiSpyware
swMSM
Synaptics Pointing Device Driver
TOSHIBA Application Installer
TOSHIBA Assist
TOSHIBA Disc Creator
TOSHIBA DVD PLAYER
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
TOSHIBA Internal Modem Region Select Utility
TOSHIBA Media Controller
TOSHIBA Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA ReelTime
TOSHIBA Software Modem
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
ToshibaRegistration
TuneUp Utilities 2012
TuneUp Utilities Language Pack (en-US)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4.5 (KB2750147)
Update for Microsoft .NET Framework 4.5 (KB2805221)
Update for Microsoft .NET Framework 4.5 (KB2805226)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Visual Studio 2008 x64 Redistributables
VLC media player 1.1.11
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Xvid 1.2.2 final uninstall
.
==== Event Viewer Messages From Past Week ========
.
11/17/2013 7:57:42 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
11/17/2013 7:56:19 PM, Error: atikmdag [52236] - CPLIB :: General - Invalid Parameter
11/17/2013 7:56:19 PM, Error: atikmdag [43029] - Display is not active
11/17/2013 7:50:05 PM, Error: Service Control Manager [7034] - The Adobe Acrobat Update Service service terminated unexpectedly. It has done this 1 time(s).
11/17/2013 5:01:26 PM, Error: Microsoft-Windows-SharedAccess_NAT [31004] - The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.
11/17/2013 12:37:30 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
.
==== End Of File ===========================
My System SpecsSystem Spec
17 Nov 2013   #9

Windows 7 Professional 64bit
 
 

BTW, the Roozz update just popped up again. I turned on Revo Uninstaller in "Hunter Mode" and pointed it at the popup. It showed that the program running is:
C:\Windows\SysWOW64\mshta.exe Microsoft (R) HTML Application
I didn't uninstall it, because I think its part of Windows.
My System SpecsSystem Spec
17 Nov 2013   #10

Windows 7 Home Premium 64Bit
 
 

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Another useful program
My System SpecsSystem Spec
Reply

 How to remove Roozz updater?




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