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Windows 7: Trojan virus malwarebytes

16 Nov 2013   #1

windows 7 ultimate 64bit
Trojan virus malwarebytes

i have a trojan virus that wont go away. its named trojan.agent.hmgen. no matter how many times i delete it with malwarebytes it wont go away.

My System SpecsSystem Spec

16 Nov 2013   #2

Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1

Is it claiming that virus on one specific file every time? [give us that filename too please]

If so it's being auto replaced from another copy.

What active anti-virus solution is declaring this virus?

My own trick for this is to note the filename in question, boot into safe mode, search for that filename throughout the main partition and remove all copies AND check for this filename in the registry and remove any suspicious ones (likely all).
[backup the registry just in case beforehand]
Really nasty one, I'd boot to just a command prompt and use old dos commands to find and remove it, if necessary.
My System SpecsSystem Spec
16 Nov 2013   #3

Windows 7 Home Premium 64Bit

Please download AdwCleaner:
Save to the desktop.

Close all open programs.
To run the program, right-click AdwCleaner.exe and select: Run as Administrator

Click on Search and confirm the prompt.
After the program finishes, a text file report opens.
Please post the content of the C:\AdwCleaner[Rx].txt in your reply.

Post the log before doing the delete part below.

To delete:

Run AdwCleaner once again.
This time click on: Delete
When done, please post the content of the C:\AdwCleaner[Sx].txt in your reply.
My System SpecsSystem Spec

16 Nov 2013   #4

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1 Pro

It also wouldn't hurt to D/L & run TDSSKiller to be sure no rootkits are involved.

TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
My System SpecsSystem Spec
16 Nov 2013   #5
Microsoft MVP

Windows 7 Ultimate 32bit SP1

See this topic from Malwarebytes'
My System SpecsSystem Spec
17 Nov 2013   #6

windows 7 ultimate 64bit

Quote   Quote: Originally Posted by Jacee View Post
thanks same problem i had. i also have a asus motherboard. so i guess it was a false alarm
My System SpecsSystem Spec

 Trojan virus malwarebytes

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