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Windows 7: Adware, Nasty search engines and overall frustration.

22 Nov 2013   #11
Smorton

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for the feedback. An IT person I trust said he would go with Emisoft or Eset, in that order.

I should remove my MSE, but should I keep my CCleaner, Malwarebytes Anti-Malware, etc or should those be removed too?

I have heard that Kaspersky your computer. You have not found this to be the case?

Thanks

SM


My System SpecsSystem Spec
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22 Nov 2013   #12
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Yes, keep CCleaner, Malwarebytes Anti-Malware and SuperAntiSpyware.

Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

Using AdwCleaner v3: Scan & Clean:
Double click on AdwCleaner.exe to run the tool again.
Click on the Scan button.
AdwCleaner will begin to scan your computer like it did before.
After the scan has finished...

This time click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder
My System SpecsSystem Spec
22 Nov 2013   #13
Tinytox

Windows 7
 
 

Well, this is the last time I'll be posting on this thread, unless i get some form of acknowledgement on my post.
I came back to monitor it and support you if you needed the help.

I do highly recommend carefully tinkering with MSconfig before relying on antivirus.

I highly recommend you review my first post on this thread and consider the advice, Msconfig has a lot of power to prevent malicious software from starting on boot, while not absolute, it can often rectify the problem.

Good luck!
My System SpecsSystem Spec
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22 Nov 2013   #14
Smorton

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I am sorry to not acknowledged your comments and help. This is a great forum and I appreciate all of the advice. I am a rank amateur and I guess I got quite overwhelmed by the way my computer is acting while I am under the gun on my work.

Many thanks.

SM
My System SpecsSystem Spec
22 Nov 2013   #15
Smorton

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I use AdwCleaner every day and really like it.

SM
My System SpecsSystem Spec
22 Nov 2013   #16
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by Tinytox View Post
Well, this is the last time I'll be posting on this thread, unless i get some form of acknowledgement on my post.
I came back to monitor it and support you if you needed the help.

I do highly recommend carefully tinkering with MSconfig before relying on antivirus.

I highly recommend you review my first post on this thread and consider the advice, Msconfig has a lot of power to prevent malicious software from starting on boot, while not absolute, it can often rectify the problem.

Good luck!
Hmm Tiny I think that what you said about not running an anti virus may have put a few off mate as it did occur to me and I am no expert at all and probably far less knowledgeable than yourself but you have to remember a vast majority of users use an antivirus because we don't know where or how to look for the .exe stuff you mention or in my case have the time to root through a lot of info before installing or opening anything plus there are a lot of folks who have no idea of what a .exe means let alone viruses.

I fix friends and workmates machines a lot and I can say that 99% of them have no idea of what I tell them about malware they usually look at me with a totally perplexed look on their face or say just fix it.

So don't go taking offence when there is none that I can see was intended and getting yourself upset about it. It is absolutely counterproductive in here as we work as a team you need to roll with the blows my friend I do constantly

John
My System SpecsSystem Spec
23 Nov 2013   #17
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote   Quote: Originally Posted by Smorton View Post
I use AdwCleaner every day and really like it.

SM
Unfortunately you cannot use AdwCleaner over and over again. New definitions are being added to this 'specialized' application cleaner continuously, so you will need to delete the old application, and download a new version, when and if you think you need it.

Removing/Uninstalling AdwCleaner:
Double click on AdwCleaner.exe to run the tool again.
Click on the Uninstall button.
Click Yes when asked are you sure you want to uninstall.
Both AdwCleaner.exe, its folder and all logs will be removed.
My System SpecsSystem Spec
23 Nov 2013   #18
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Tracking cookies can be taken care of with free SuperAntiSpyware: SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

Please post the .txt logs that are saved in the C:\AdwCleaner folder which was created when running the tool.
My System SpecsSystem Spec
23 Nov 2013   #19
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by Jacee View Post
Tracking cookies can be taken care of with free SuperAntiSpyware: SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

Please post the .txt logs that are saved in the C:\AdwCleaner folder which was created when running the tool.
Absolutely Jacee I noticed a long time ago you need to download it each time you run it.
My System SpecsSystem Spec
23 Nov 2013   #20
Smorton

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I finally got rid of websearch.helpmefindyour.info by watching a YouTube on it. I had to go into the registry and delete the entries related to it. I tried everything in the world but this is what worked. I could remove it with AdwCleaner and others, but it would reappear in minutes.

So far so good.

Thanks for the help. Very good tip on downloading AdwCleaner each time you use it.

SM
My System SpecsSystem Spec
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 Adware, Nasty search engines and overall frustration.




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