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Windows 7: Cannot remove Conduit malware


02 Dec 2013   #1

Windows 7
 
 
Cannot remove Conduit malware

Hi guys,

Hopefully someone out there can give me a hand. I've checked many websites but I'm not really able to find a good answer to my problem.
I have a PC, running windows 7 ultimate 64bit, that has the conduit malware on it. Our work antivirus/malware, Webroot, detects it but is unable to remove it. The two files it picks up is TBUPDATERLOGIC_1.0.0.2.DLL and CONDUITENGINEUNINSTALL.EXE.
I have tried to uninstall conduit from Program and Features but it won't budge. I've run malwarebytes and ccleaner to try and shift is but to no avail.

Does anyone have any ideas of what I can do?

Thanks,

Sean

My System SpecsSystem Spec
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02 Dec 2013   #2

Windows 7 Home Premium 64Bit
 
 

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
My System SpecsSystem Spec
02 Dec 2013   #3

Windows 7
 
 

Thanks for the info Devlin1888.
The machine in question is over 800km away and is used by a senior manager so I'm going to have to be patient in trying to get my "remote hands" on it.
Once I do I'll post the results.

Sean :-)
My System SpecsSystem Spec
.


02 Dec 2013   #4
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

You could use TeamViewer to remotely access the other PC.
My System SpecsSystem Spec
02 Dec 2013   #5

Windows 7 Home Premium 64Bit
 
 

Yeah i highly recommend teamviewer mate
My System SpecsSystem Spec
02 Dec 2013   #6

Windows 7
 
 

Quote   Quote: Originally Posted by Britton30 View Post
You could use TeamViewer to remotely access the other PC.
That's what I've been using. The main issue is trying to get a time when the user is not using the machine.
My System SpecsSystem Spec
03 Dec 2013   #7

Windows 7 Home Premium 64Bit
 
 

Well if you need any other advice feel free to ask buddy, good luck
My System SpecsSystem Spec
04 Dec 2013   #8
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Sean depending on your mutual trust and company rules, he could leave the machine on and set Teamviewer up so you can log in any time.
My System SpecsSystem Spec
04 Dec 2013   #9

Windows 7 Home Premium 64bit sp1
 
 

That is a addon Tool bar

You need to first get rid of the addon then go to add and remove programs and find it there as well delete it but reset your IE to default same thing with FF it's a toolbar when ever you installed something it came with it

I use WEBROOT as well but somethings have to be done Manually these are nasty little buggers
My System SpecsSystem Spec
04 Dec 2013   #10

Windows 7 Home Premium 64Bit
 
 

i ended up with conduit on my computer a few months back, the method you suggested works but it seemed to keep coming back every few days or so, just ran JRT and it got rid of it
My System SpecsSystem Spec
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 Cannot remove Conduit malware




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