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Windows 7: Routine security check

14 Dec 2013   #11
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

The display issue may be from overheating. Check the vents for dust clogging and blow out as needed and use it on a hard surface. Laptops shouldn't really be used on one's lap, it can block cooling vent holes.


My System SpecsSystem Spec
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14 Dec 2013   #12
aritra2116

Windows 10 Home 64-Bit
 
 

There hasn't been any overheating issues recently. I don't know why it would happen. Weird. Here are the RK logs.


Attached Files
File Type: txt RKreport[0]_D_12152013_072412.txt (1.7 KB, 2 views)
File Type: txt RKreport[0]_DN_12152013_075203.txt (1.1 KB, 1 views)
File Type: txt RKreport[0]_H_12152013_072429.txt (966 Bytes, 1 views)
File Type: txt RKreport[0]_PR_12152013_072835.txt (883 Bytes, 1 views)
File Type: txt RKreport[0]_S_12152013_072323.txt (1.9 KB, 1 views)
File Type: txt RKreport[0]_SC_12152013_075209.txt (1.5 KB, 1 views)
My System SpecsSystem Spec
14 Dec 2013   #13
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Overheating can be caused using a lappy on a couch cushion, pillow, or your lap, the vents can get blocked. Also running a benchmark called HDtune changes power settings for some reason.

I'm not good at RK logs, but it appears from the top one it found and killed/deleted some things for you.

Code:
 Bad processes : 1 
[SUSP PATH] ChgService.exe -- C:\ProgramData\ChgService.exe [-] -> KILLED [TermProc]
 Registry Entries : 2 
[HJ POL][PUM] HKCU\[...]\System : DisableTaskMgr (0) -> DELETED
[HJ POL][PUM] HKCU\[...]\System : DisableRegistryTools (0) -> DELETED
My System SpecsSystem Spec
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15 Dec 2013   #14
aritra2116

Windows 10 Home 64-Bit
 
 

I have run hdtune recently but I'm facing this issue even before I used it. I'll do other scans and see what happens.
My System SpecsSystem Spec
15 Dec 2013   #15
Devlin1888

Windows 7 Home Premium 64Bit
 
 

When you say the display turns off, Is the system still running while the display turns off? My dad had a similar problem although his was down to a loose wire that was disconnecting leaving him with no screen, it didnt however appear back and had to be manually taped up
My System SpecsSystem Spec
18 Dec 2013   #16
aritra2116

Windows 10 Home 64-Bit
 
 

The laptopis still on while it turns off. It gives a dim light whenever it turns off though and I can resume just by moving the mousepad or pressing a keyboard key.
My System SpecsSystem Spec
18 Dec 2013   #17
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hmm, is it going into Sleep or Hibernation, maybe?
My System SpecsSystem Spec
18 Dec 2013   #18
Devlin1888

Windows 7 Home Premium 64Bit
 
 

Maybe, go into the sleep and hibernation settings and see what it is set to, it might be set to auto sleep after a certain amount of time if the mouse or keyboard is not being used, in your case, its way to short for use, also, if the laptop is plugged in and constantly charging then it should never go into sleep mode unless the lid is shut, again, depending on settings.
My System SpecsSystem Spec
24 Dec 2013   #19
aritra2116

Windows 10 Home 64-Bit
 
 

I checked the settings many times and made sure that none of those options were behind this. I think it might be some bad setting with the PSU?
My System SpecsSystem Spec
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 Routine security check




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