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Windows 7: Virus Deletion Now Makes Internet Access Impossible

22 Dec 2013   #91
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

ScorpionSaver has been removed already by malwarebytes on your system. It's only on the list (fake info).
Search in registry for ScorpionSaver. Is it in some UNINSTALL branch? If so... delete it.

Also Scorpion Saver Removal Guide

So delete:
folder C:\Program Files\ScorpionSaver Services\
folder C:\Windows\Installer\{6E810AB6-F34E-49A3-A93F-9E503660F718}\
C:\Windows\SysWOW64\AdpeakProxy*.*
C:\Windows\System32\AdpeakProxy*.*


My System SpecsSystem Spec
.
22 Dec 2013   #92
ronzboyz4

Win7 32bit
 
 

Did you get back up and running?

BTDT yesterday and today.

1. REMOVE ScorpionSaver
2. Run : ipconfig /flushdns
3. Run : sfc /scannow
3. Start your browser. I/E. FireFox.


Attached Images
Virus Deletion Now Makes Internet Access Impossible-adware-removal-repair-2.jpg 
My System SpecsSystem Spec
22 Dec 2013   #93
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

cCleaner has a tool to remove "fake" entries in the install list.

Launch cCleaner -> click Tools in the left hand pane -> select Uninstall from the tools list -> select the program you wish to remove from the list -> click on Delete Entry in the righthand option list.

This ONLY removes the program from the list, it does not uninstall or affect the program in any other way.
Quote   Quote: Originally Posted by Kaktussoft View Post
ScorpionSaver has been removed already by malwarebytes on your system. It's only on the list (fake info).
Search in registry for ScorpionSaver. Is it in some UNINSTALL branch? If so... delete it.
If all else fails, you need a bigger hammmer. There are nine scanners in this guide, so it takes a while to run through all of them.
Bill
My System SpecsSystem Spec
.

22 Dec 2013   #94
Florida Rene

Windows 7 64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
ScorpionSaver has been removed already by malwarebytes on your system. It's only on the list (fake info).
Search in registry for ScorpionSaver. Is it in some UNINSTALL branch? If so... delete it.

Also Scorpion Saver Removal Guide

So delete:
folder C:\Program Files\ScorpionSaver Services\
folder C:\Windows\Installer\{6E810AB6-F34E-49A3-A93F-9E503660F718}\
C:\Windows\SysWOW64\AdpeakProxy*.*
C:\Windows\System32\AdpeakProxy*.*
Thank you. You are most helpful.

Ran full scans with AVG and SuperAntiSpyware again today and all was fine. Also ran MalwareBytes again, same report. I will next try running them in Safe Mode to be sure.

Searched for the 4 files you listed. Can't find any of them. Maybe we have eliminated the problem since all is running well today. I'll do the Safe Mode Scans and some more testing later today and tomorrow, and then report back.

Again, many thanks.
My System SpecsSystem Spec
22 Dec 2013   #95
Florida Rene

Windows 7 64
 
 

Quote   Quote: Originally Posted by Slartybart View Post
cCleaner has a tool to remove "fake" entries in the install list.

Launch cCleaner -> click Tools in the left hand pane -> select Uninstall from the tools list -> select the program you wish to remove from the list -> click on Delete Entry in the righthand option list.

This ONLY removes the program from the list, it does not uninstall or affect the program in any other way.
Quote   Quote: Originally Posted by Kaktussoft View Post
ScorpionSaver has been removed already by malwarebytes on your system. It's only on the list (fake info).
Search in registry for ScorpionSaver. Is it in some UNINSTALL branch? If so... delete it.
If all else fails, you need a bigger hammmer. There are nine scanners in this guide, so it takes a while to run through all of them.

Bill
Hi Bill.

Tried your CCleaner suggestion and the attached jpg shows you what happened.

I am proceeding as indicated in my above post responding to Kaktussoft.

P.S. to KAKTUS: Since I can not consider myself even close to being a pro, I have made it a firm rule to never manually attempt to amend or emend the Registry. I'll use some of the PCTools variety of software to edit the Registry, but not me personally. It's just something that I don't feel comfortable with.


Attached Thumbnails
Virus Deletion Now Makes Internet Access Impossible-ccleaner-scorpion.jpg  
My System SpecsSystem Spec
22 Dec 2013   #96
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Hmmm....

That's odd - you clicked on Delete Entry, not Uninstall, right?

cCleaner should have removed the registry install entry for ScorpionSaver - at least that's how I understand the process. Your image seems to indicate it is trying to delete an msi file. It might be 'protected' in the registry - not sure.

In a Windows Explorer window, select the c:\ drive and enter the following in the search box (the word OR must be capitalized)
Scorpion OR Adpeak

post a screenshot of the search results
My System SpecsSystem Spec
22 Dec 2013   #97
ronzboyz4

Win7 32bit
 
 
ipconfig /flushdns

Command prompt run : ipconfig /flushdns


It cleaned up the errors from the AVG removal. Last week I removed the adware, later I restarted the computer. That is when I noticed I had a bigger problem. I ran several restore points until I got a clean one. Then the sht hit again. Warned of the coming problem, I started cleaning and searching for a fix.


This process worked for me on Win7 32bit to keep my browser connection.
My System SpecsSystem Spec
22 Dec 2013   #98
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Hi Florida Rene

Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

Using AdwCleaner v3: Scan & Clean:
Double click on AdwCleaner.exe to run the tool again.
Click on the Scan button.
AdwCleaner will begin to scan your computer like it did before.
After the scan has finished...

This time click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder
My System SpecsSystem Spec
22 Dec 2013   #99
Florida Rene

Windows 7 64
 
 

SLARTYBART: Yes, I clicked on Delete Entry. I will try your other suggestion as soon as I can.

KAKTUSSOFT: Mbam in SafeMode with Networking reports about 15 instances of Scorpion and some movie links I never saw before. I'm weary now and will try again tomorrow night.

JACEE: I downloaded the AdwCleaner.exe file from Bleeping Computer and got the following warning I've never seen before: "This program is not commonly downloaded and could harm your computer." So, I'm hesitant.

INDIANACARNIE: I am trying to avoid a Repair/Install as I've heard that it often results in having to re-install all your software...and I have a ton of graphics programs and other software packages that I've upgraded and patched a number of times (like various Corel, Adobe, and Serif products that need frequent patching).

I must say that I am very heartened and pleased by the helpful suggestions on this Forum. But I'm puzzled (and frustrated) too. For instance, MalwareBytes reported no infections 7 hours ago (normally) and now found a lot of them (safe with networking).

Thank you all again.
My System SpecsSystem Spec
22 Dec 2013   #100
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

AdWCleaner is completely safe to download and use - its just your AV being overzealous.
My System SpecsSystem Spec
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 Virus Deletion Now Makes Internet Access Impossible




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