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Windows 7: Virus Deletion Now Makes Internet Access Impossible

20 Dec 2013   #31
Florida Rene

Windows 7 64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Is skype, your mail client or any p2p software working correctly?
Neither Thunderbird or Yahoo mail clients work.

Do not have Skype.

Can't access anything on the web. Have tried many of my previously-working shortcuts, e.g.: CNN, ABC, Pandora, MSNBC, Drudge, HuffPost, Tampa Bay Times, Tampa Tribune, New York Times, Weather Channel.


My System SpecsSystem Spec
.
20 Dec 2013   #32
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Answer post 26, 27 and (most important 30) please.
My System SpecsSystem Spec
20 Dec 2013   #33
indianacarnie

 

I must say this problem of yours is..... intriguing to say the least. Almost everything I've found pertaining to your problem points to Malware but your first post clearly says its been removed. So we SHOULD just be looking at the aftermath of the removal, but it seems to not be the case. I'll be almost totally deferring to Golden and Kaktussoft as both have more experience in internet/networking than me. I'm sorry I couldn't have been more help to you.

Have you tried accessing the net in "safe mode"?
My System SpecsSystem Spec
.

20 Dec 2013   #34
Florida Rene

Windows 7 64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Please do #27
Please do #26 (any files with "peak" in filename on computer?)
Okay...and Thanks. Rebooting now, then will try Internet Access again.

Scorpion Saver removed via Add/Remove.

No "adpeak" files on C:\ per Agent Ransack search.

Here is list of files containing "peak" on C:\ and they all look okay to me:


Attached Thumbnails
Virus Deletion Now Makes Internet Access Impossible-peak-files.jpg  
My System SpecsSystem Spec
20 Dec 2013   #35
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Answer post 30!
My System SpecsSystem Spec
20 Dec 2013   #36
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

in command prompt do:
Code:
ftp  ftp.microsoft.com
Post output
My System SpecsSystem Spec
20 Dec 2013   #37
Florida Rene

Windows 7 64
 
 

Quote   Quote: Originally Posted by indianacarnie View Post
I must say this problem of yours is..... intriguing to say the least. Almost everything I've found pertaining to your problem points to Malware but your first post clearly says its been removed. So we SHOULD just be looking at the aftermath of the removal, but it seems to not be the case. I'll be almost totally deferring to Golden and Kaktussoft as both have more experience in internet/networking than me. I'm sorry I couldn't have been more help to you.

Have you tried accessing the net in "safe mode"?
Hello again...

Yes, it was removed according to AVG, and I also ran MalwareBytes (1 week old) and Security Essentials (1 day old) which both said no threats. Of course, I can't update these tools because I can't access the Internet via that computer.

I am now trying recommendations by Golden and Kaktussoft, and I also have one or two more of yours to tackle.

I do greatly appreciate your attempts to resolve my issue.

Yes, I tried to go online with Firefox and with I.E. in safe mode. Neither worked.
My System SpecsSystem Spec
20 Dec 2013   #38
Florida Rene

Windows 7 64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
No, it doesn't. See attached.

I just rebooted. Tried it again. No dice.


Attached Thumbnails
Virus Deletion Now Makes Internet Access Impossible-ie-unworks.jpg  
My System SpecsSystem Spec
20 Dec 2013   #39
Florida Rene

Windows 7 64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Answer post 30!
Ya...

Quote:
Laatste wijziging: 04-12-2013 10:54
Alte.

Me too.

Danke fir alles helfin (yup, bad spelling, but you understand)
My System SpecsSystem Spec
20 Dec 2013   #40
Florida Rene

Windows 7 64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
in command prompt do:
Code:
ftp  ftp.microsoft.com
Post output
I greatly appreciate your help.

Here's what I got with the command you suggested:


Attached Thumbnails
Virus Deletion Now Makes Internet Access Impossible-ftp-microsoft.jpg  
My System SpecsSystem Spec
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 Virus Deletion Now Makes Internet Access Impossible




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