Virus Deletion Now Makes Internet Access Impossible

Page 14 of 20 FirstFirst ... 41213141516 ... LastLast

  1. Posts : 2,470
    Windows 7 Home Premium
       #131

    Thanks for the info!

    Does SAS have its Scan Logs in the Control Panel area?

    If so, can you post its last report?

    Or, run SAS again, and see if a Scan Log that can be copied/pasted is generated, so you can provide it in your reply.

    Can't copy the individual items from the image, and do not want to make a mistake writing them out manually.

    Also, running MBAM is a good idea. Will take a look at it when you post the report.

    Thanks!
      My Computer


  2. Posts : 110
    Windows 7 64
    Thread Starter
       #132

    cottonball said:
    Thanks for the info!

    Does SAS have its Scan Logs in the Control Panel area?

    If so, can you post its last report?

    Or, run SAS again, and see if a Scan Log that can be copied/pasted is generated, so you can provide it in your reply.

    Can't copy the individual items from the image, and do not want to make a mistake writing them out manually.

    Also, running MBAM is a good idea. Will take a look at it when you post the report.

    Thanks!
    Thank you. And again, thanks for sticking with me!

    Rkill.txt is attached again.

    After restart, Mbam reported no threats, but SAS said I still had 3 Scorpion and 3 Great Arcade hijackers. Thinking SAS may have retained its memory, I uninstalled it and then reinstalled it, then ran it again. This time, it listed 66 cookie threats, all of which I removed. Got a report and it should be attached.

    Ran SAS again. This time it again produced the 3 Scorpion and 3 Great Arcade hijackers, but allowed me to uninstall Scorpion(s). I did. It wouldn't let me uninstall Arcade(s).

    So I ran SAS once more. This time, uninstalling Arcade(s) worked!

    Backed out of SAS. Restarted SAS. None of the Scorpions or Arcades show now. So I'm running a complete SAS scan now.

    SAS scan logs do not show the pre-scan hijackers it finds. They show up before you hit "continue" but the only way I have to get them to you is via a screen print. How can I convert a JPG to text?

    OOPS, forgot to mention that I used IE, FF, and Chrome to check for extensions. All 3 said I still have none (except Bing in IE). That was before SAS found the 66 Cookie threats.
    Virus Deletion Now Makes Internet Access Impossible Attached Files
    Last edited by Florida Rene; 26 Dec 2013 at 15:40. Reason: added extensions search
      My Computer


  3. Posts : 110
    Windows 7 64
    Thread Starter
       #133

    Wondering if new Internet access produces new threats, I decided to try running SAS after accessing the Internet, going to a few major sites (Major League Baseball, National Football League, USA Today, CNN and MSNBC) then running SAS again.

    Here what I found, after starting with a clean SAS report.

    STEP ONE
    Run Chrome alone...
    SAS found 20 threats, see Chrome report attached.

    STEP TWO
    Remove threats obtained via Chrome.
    Run Internet Explorer alone...
    No threats found by SAS

    STEP THREE
    Run FireFox alone...
    No threats found by SAS.

    STEP FOUR
    Uninstalled Chrome and removed Chrome history.
    Restart. F8. Safe with Networking.
    Will run complete scan with SAS, then with Mbam, then with AVG...and will report.

    Meanwhile...Thank You all for your perseverance and most helpful instructions. I guess if you can help a geezer, you can help a lot of other more tech-savvy folks. I greatly appreciate all you've done. And, Cottonball & Jacee, you get Gold Stars!
      My Computer


  4. Posts : 2,470
    Windows 7 Home Premium
       #134

    If SAS (IMO, The Cookie Monster) let you remove the last few entries, there is no need for your posting its results, unless SS appears again.
    Ugh! Stubborn piece of tripe!

    Let this program take a shot at removing SS:
    Junkware Removal Tool Download
    Save to the Desktop.

    Make sure you temporarily disable your AntiVirus, Firewall, and any other AntiSpyware applications. These programs may interfere with the running of JRT.
    Info: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides

    Right-click JRT.exe and select: Run as Administrator

    The tool opens and starts scanning the system. Please be patient as this can take a while...

    When done, a report, JRT.txt is saved on the Desktop.

    Please post the contents of JRT.txt in your reply.


    In Post #90, LaybackBear proposed a very good step in this process >> running the ESET Online Scanner.

    It has a very good detection rate, so please give it a whirl. Different scanners have varying definitions for what they look for, so throwing in a new perspective may help us.


    To run the ESET Online Scanner...

    Since it is implemented as an ActiveX control, it is best run on Internet Explorer.
    Right click the IE shortcut and select: Run as Administrator

    Next, in IE, download > Free Virus Scan | Online Virus Scanner from ESET
    On the ESET website, click on: Run ESET Online Scanner
    Click: Start

    When asked, allow the add-on to be installed.
    Again, click: Start

    On the next prompt, Computer Scan Settings, check: Remove found threats

    Next, click on: Advanced Settings
    Make sure the following options are checked:
    >Scan for potentially unwanted applications
    >Scan for potentially unsafe applications
    >Enable Anti-Stealth Technology

    By Current Scan Targets, Operating memory, Local drives, press: Change
    In Selection of scan targets, Local drives, select the drives in question.
    Click: OK

    Click: Start
    Follow the prompts.

    When the scan completes, if threats are found, in the Scan Results prompt, click on: List of threats found
    Click on: Export to text file
    Save to the Desktop and name it: ESET Scan Results
    Click on: Back
    Click on: Finish, and close the program.

    If anything is found, please provide the ESET Scan Results in your reply to determine what further action is necessary.

    BTW, this scan may take a while, so get some more rum cake and some coffee! Just a suggestion, from geezer to geezer...
      My Computer


  5. Posts : 110
    Windows 7 64
    Thread Starter
       #135

    U R a STITCH! Alas, no more rum cake.

    Thank you, Cottonball.

    Late night summary: Ran SAS, Mbam, & AVG. All clear with all 3.

    This a.m.: Ran JRT. Report is attached.

    Haven't enough coffee in me yet to figure out how to do ESET and whether it's needed since all seems to be running okay today. Is it only for IE?
    Virus Deletion Now Makes Internet Access Impossible Attached Files
      My Computer


  6. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #136

    Florida Rene said:
    Cottonball...

    I'm up to the ADVANCED BOOT OPTIONS on my problem machine. Everything has gone well, just as you outlined...and the RKill text file is attached.

    But...I do NOT have "Repair Your Computer" as an option.

    I see these options:
    Safe
    Safe with Networking
    Safe with Command Prompt
    Enable Boot Logging
    Enable Low-Res Video
    Last Known Good Configuration
    Directory Services Restore Mode
    Debugging Mode
    Disable automatic restart on system failure
    Disable Driver Signature Enforcement
    Start Windows Normally
    It's on the screen now and I have not made a selection. Which do I choose?
    In Elevated Command Prompt :
    Code:
    reagentc/disable
    reagentc/enable
    reagentc/info
    Post output. Is "repair your computer" in the list again?
      My Computer


  7. Posts : 110
    Windows 7 64
    Thread Starter
       #137

    Kaktussoft said:
    Florida Rene said:
    Cottonball...

    I'm up to the ADVANCED BOOT OPTIONS on my problem machine. Everything has gone well, just as you outlined...and the RKill text file is attached.

    But...I do NOT have "Repair Your Computer" as an option.

    I see these options:
    Safe
    Safe with Networking
    Safe with Command Prompt
    Enable Boot Logging
    Enable Low-Res Video
    Last Known Good Configuration
    Directory Services Restore Mode
    Debugging Mode
    Disable automatic restart on system failure
    Disable Driver Signature Enforcement
    Start Windows Normally
    It's on the screen now and I have not made a selection. Which do I choose?
    In Elevated Command Prompt :
    Code:
    reagentc/disable
    reagentc/enable
    reagentc/info
    Post output. Is "repair your computer" in the list again?
    Thank you. Output attached.

    I tried and failed. Remember, Ich ist ein dumbkopf!

    Und, man nicht sprecht Deutsch.
    Attached Thumbnails Attached Thumbnails Virus Deletion Now Makes Internet Access Impossible-reagentc-12-27-2013-7-48-08-am.jpg  
      My Computer


  8. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #138

    reagentc/enable
    reagentc/info

    post output
      My Computer


  9. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #139

    From elevated command prompt:
    Code:
    attrib /s  c:\win*.wim
    attrib /s  c:\*.sdi
    If you also have a D drive
    Code:
    attrib /s  d:\win*.wim
    attrib /s  d:\*.sdi
    Post output.
    Last edited by Kaktussoft; 27 Dec 2013 at 09:58.
      My Computer


  10. Posts : 110
    Windows 7 64
    Thread Starter
       #140

    Kaktussoft said:
    From elevated command prompt:
    Code:
    attrib /s  c:\win*.wim
    attrib /s  c:\win*.sdi
    If you also have a D drive
    Code:
    attrib /s  d:\win*.wim
    attrib /s  d:\win*.sdi
    Post output.
    On the main computer (not this backup machine), Drive A is the cd/dvd drive and the others are itemized below. Do I use the code lines you typed similarly for all partitions in a txt file and then run it with Elevated Command Prompt?
    Attached Thumbnails Attached Thumbnails Virus Deletion Now Makes Internet Access Impossible-disk-config.jpg  
      My Computer


 
Page 14 of 20 FirstFirst ... 41213141516 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:34.
Find Us