Microsoft Security Essentials will not allow access to NAS drive


  1. Posts : 4
    Windows 7
       #1

    Microsoft Security Essentials will not allow access to NAS drive


    My PC is running Windows 7 professional.

    I have a DNS-323 NAS enclosure

    Until recently, this set up has been working fine.
    From last week I can no longer access the DNS-323 through Windows explorer. My backup software also cannot see the drives.
    I can however successfully ping the DNS-323 and access the DNS-323 software via my browser
    The DNS-323 is configured with a static IP address

    If I disable Microsoft Security Essentials, I can access the DNS-323 through Windows explorer. My backup software can also see the drives.

    How do I configure Microsoft Security Essentials to always allow access to the DNS-323?


    Thanks in advance
      My Computer


  2. Posts : 2,470
    Windows 7 Home Premium
       #2

    TimTDP,

    Please try the following...

    Open Microsoft Security Essentials (MSE)
    Uncheck: Real Time Protection
    Click: Save changes

    Use the Search Utility provided by the DNS-323 NAS to map the drive.

    Now, open MSE and check to turn on: Real Time Protection
    Click: Save changes

    Can you now access the DNS-323 NAS?


    If no-go, let's check the Maximum Transmission Unit (MTU) size of your Wireless Network Connection.

    Please do the following:

    Go to Start > All Programs > Accessories > Command Prompt
    At the Command Prompt, copy/paste the following text inside the code box, and press: Enter

    Code:
    netsh interface ipv4 show subinterfaces
    To copy the text contained/produced by the Command Prompt, click on the small command icon in the top left corner, and then choose:
    Edit > Select All
    Once again, Edit > Copy

    Now,open Notepad, and paste the text to it.

    Please post the text in your reply.

    To close the Command Prompt, use the [X], or type in: exit Press: Enter
      My Computer


 

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