Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Need help.. I am not sure who or what is controlling my Laptop..

03 Feb 2014   #1
Netlace

Windows 7 starter 32bit
 
 
Need help.. I am not sure who or what is controlling my Laptop..

an someone please help me find out what is going on with this Dell Mini 1012. We have had problems for a long time with issues that spread to all laptops in the house. This is the last one still semi functioning. I have ran some things from safe mode and can post the logs. I ran gmer and otl. Computer is running so hot. I think someone has took control. Please help.


My System SpecsSystem Spec
.

03 Feb 2014   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Did you make virus scans with as many scanners as possible.
My System SpecsSystem Spec
03 Feb 2014   #3
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

First I would back up all data of importance. Then tell me the antivirus programs on the lappy. Then please update all av and malware then boot into safe mode without networking and run the av and malware and report the findings. Please back up all essential data as you may well be headed for a clean install as well the other PC's in the house.
My System SpecsSystem Spec
.


15 Feb 2014   #4
Netlace

Windows 7 starter 32bit
 
 

Wow! It was a miracle I finally made it on here. I had to buy a tablet to get on the web. It would not let me logon. I went to register and had success. The very night I posted this ALL THE LAPTOPS in the house are showing "boot manager missing" none will boot. This is unbelievable. I don,t know what to do. This new tablet is under the same control. I don't know where to turn. Could my daughters iPhone or iPad be keeping things going? There must be an answer to why this is spreading to all internet devices. Help
My System SpecsSystem Spec
15 Feb 2014   #5
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

This looks like a erious Windows virus. Apple and Android systems are most likely not affected. Try to find a system in some other location and create a live Linux CD or stick with which you can scan and clean the systems. E.g. those:

Scan a Windows PC for Viruses from a Ubuntu Live CD

Trinity Rescue Kit | CPR for your computer
My System SpecsSystem Spec
15 Feb 2014   #6
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Netlace, your entire 'private'-->hopefully?.. network may be infected.
My System SpecsSystem Spec
15 Feb 2014   #7
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote   Quote: Originally Posted by Jacee View Post
Netlace, your entire 'private'-->hopefully?.. network may be infected.
Jacee, what can he do about it. You are the expert - I would have no clue how to clean a network. Could this nasty be sitting in the router. If yes, I would throw the router away. Routers are cheap.
My System SpecsSystem Spec
15 Feb 2014   #8
carwiz

Windows 7 Pro-x64
 
 

The router may have been hacked and the network wide open. If there's shared files on each PC they're susceptible but even if there isn't, it's the same LAN. The first thing I'd do is disconnect the router from the ISP and reset it. (Small hole in the back.) Then go through and change the admin password and SSID key. Hopefully, someone didn't flash it with new firmware. After that, start cleaning each machine and leave it off the LAN until all the PCs are clean. Sounds like there may be root kits on all the machines with propagating malware. Each PC must be isolated until all are clean.
My System SpecsSystem Spec
15 Feb 2014   #9
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Ken, that sounds like a good plan. What about my idea of disposing of the router all together. I can imagine that it would be difficult to check whether the firmware was altered.
My System SpecsSystem Spec
15 Feb 2014   #10
carwiz

Windows 7 Pro-x64
 
 

That would work too. I just bought a ASUS wireless n router from the Egg for $30. It's fast! When they say it takes 30 seconds to set up, they're close. Took me at least a minute to think up a password and SSID key.
My System SpecsSystem Spec
Reply

 Need help.. I am not sure who or what is controlling my Laptop..




Thread Tools





Similar help and support threads
Thread Forum
Controlling PowerPoint presentations on different PCs from One PC
I have several office locations across the US that need to see a presentation as part of a meeting simultaneously. The presentation needs to include several short HD video files and images. Network connectivity is poor at best, so LiveMeeting, Lync, Communicator and PowerPoint Broadcast are not...
Software
Controlling Malware & Spyware
At present I am using Malwarebytes (Free Version) & SuperAntispyware (Free Edition). I was told I might not be getting the best protection. I need to know if there are other programs out there that are better and that I should use instead. Any and all respond is greatly appreciated....
System Security
Mobo not controlling fan speed?
Hay, I bought a scythe fan for my case to go on the side, i've tried plugging the 3 pin connector into the PWR_FAN(3 pin) and CHASIS_FAN(4 pin), it gets detected in the bios and in speedfan, and various other software to monitor the fans. Its running at 3,000 RPM which is way to loud for me,...
Hardware & Devices
Controlling chassi fan?
Hi. Are there any software for controlling a chassi fan? The fan is plugged into the motherboard, and I know it can run at a higher RPM than it is currently doing.
Hardware & Devices
Controlling Volume
I have Windows 7. I have a Netflix account. I have a USB remote that works in WMC. I don't like the Netflix plugin for WMC. What I would like to do is open a browser, login to Netflix, pick a show and start watching. Once the show is playing I'm going to go sit on the couch. At that point I...
Sound & Audio
Controlling Start-Up List
Where can I view, and edit, what programs open when computer is booted?
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:04.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App