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Windows 7: problem with windows firewall

12 Feb 2014   #1

windows 7 64bit
problem with windows firewall

please help i took my computer somewhere to be repaired and this criminals installed software to hack my computer when i realized that i rebooted the whole laptop and reinstalled it back to factory settings. my problem is the windows firewall is off i have to tried to reinstall it back but completely failed. i have Macfee antivirus do you think its the cause of the problem or whats happening please computer geniuses help thnks.

My System SpecsSystem Spec

12 Feb 2014   #2

W7 Pro SP1 64bit

Welcome to the Seven Forums.

Some versions of McAfee antivirus do replace the Windows firewall.
My System SpecsSystem Spec
12 Feb 2014   #3

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem

See what the security drop down in Action Center tells you about fire wall
Control Panel\All Control Panel Items\Action Center
My System SpecsSystem Spec

14 Feb 2014   #4

windows 7 64bit

when i go to security center it shows the windows firewall is turned off when i click the buttons on the left side to turn on they wont even click or open at all.
My System SpecsSystem Spec
14 Feb 2014   #5

Windows 7 Home Premium 64bit.

Let's see if any of the necessary files, for firewall operation are missing.

Please download FarbarServiceScanner and run it on the computer with the issue.

Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.
My System SpecsSystem Spec
16 Feb 2014   #6

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem

Mcafee turns off Windows firewall.

You might consider uninstalling Mcafee (use Ctronl Panel - > Programs & Features to uninstall, then use How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR))

Replae Mcafee with MSE, Avast or AVG - be attentive if you install any free software as they often bundle of other unrealted software with the package. Just read all the screens and untick anything that isn't related to what you're installing (toolbars, search engines, etc).

Keep the FREE idea front and center - No to trials, Nope-don't want the suite, No to other offers.... I want the FREE version, thank you very much!
My System SpecsSystem Spec

 problem with windows firewall

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