Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Spybot 2 home edition freezes and crashes computer

16 Feb 2014   #1
CBM

1.Windows 7 Ultimate x64; 2.Windows 7 Ultimate x64
 
 
Spybot 2 home edition freezes and crashes computer

I recently did a recovery to the factory image. I then started reinstalling my third party applications after I had installed all the Windows updates. My anti-virus is Microsoft Security Essentials. I use no third party "cleaning" applications or third party disk defraggers or firewalls; been there, done that. Anyway, after reinstalling my Spybot S&D Home version I decided to check for updates and then installed them. I then decided to reboot the laptop after the Spybot installation, which I do after installing any application. The OS froze when I clicked on Start, Restart and it took forever to eventually shut down. During the Restart process I got a black screen for a few minutes and it finally showed the Login screen. I clicked on my Username and I received another black screen for appx. ten minutes. It finally went to my Desktop screen for a few seconds and then I received another black screen. I finally reached a stable Desktop at which time I decided to do a Restore to the day before, thus eliminating the Spybot installation and the problems the update caused. I've used the free version of Spybot for years and never had this problem. I used the paid Home version for months and never experienced the problem. It was the Spybot 2 Home update that caused the problem. Anyway, I will not reinstall Spybot until I determine what the problem is. In my opinion, the problem could not have been related to anything but Spybot as my recovered OS was in a pristine state when it occurred but then again, I'm no expert.

I'm running Windows 7 Ultimate x64 SP1 on a Dell XPS-17 L702X laptop. As stated before, only native Windows applications were installed at the time of the crash. The Spybot 2 Home application was the first third party application I installed and I never run it in "real time". I use only Microsoft Security Essentials in real time. Also, as stated before, I never install Tea Timer.

Edit: I started thinking about the restore I did after the Spybot update crashed my computer and I realized that since I didn't uninstall Spybot there should still be a record of the update log.

I have attached the entire update log if anyone is interested in looking at it. I posted a thread about this problem in the Safer Network Forum but have not received any replies. It's no big deal. If I can't determine the problem I'll simply not reinstall Spybot 2 Home edition.

Thank you in advance for your time and any assistance provided.

C. B.




Attached Files
File Type: txt Spybot Update Log.txt (58.5 KB, 3 views)
My System SpecsSystem Spec
.
16 Feb 2014   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I do believe that Spybot day were number a very long time ago.
Two programs I still have faith in.

Malwarebytes Anti Malware

Malwarebytes Anti-Malware - Protect, Detect & Remove Malware From Your PC

Super Anti Spyware

SUPERAntiSpyware - Downloads
My System SpecsSystem Spec
17 Feb 2014   #3
Computer0304

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 

Also, you would need a antivirus. I reccomend AVAST even though I have AVG. (I am too busy to change)
My System SpecsSystem Spec
.

21 Feb 2014   #4
driver_ian

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by Computer0304 View Post
Also, you would need a antivirus. I reccomend AVAST even though I have AVG. (I am too busy to change)
The OP has MSE installed.. "My anti-virus is Microsoft Security Essentials."
My System SpecsSystem Spec
21 Feb 2014   #5
Computer0304

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 

Oh oops didn't notice that.
My System SpecsSystem Spec
21 Feb 2014   #6
CBM

1.Windows 7 Ultimate x64; 2.Windows 7 Ultimate x64
 
 

Thanks again, everyone. I've decided to stop using Spybot Home 2.0. The fact that it created freezing and crashes on a pristine OS causes me to simply leave it off my system.
My System SpecsSystem Spec
Reply

 Spybot 2 home edition freezes and crashes computer




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD, Then random computer crashes when playing, freezes on startup.
Hello, Lately there are weird things going on with my computer. Firstly, on the 07/01/2014 I had a BSOD. Details below : 71d3160702ca3f91376bc753df0c5547.png (unfortunately my MiniDump folder is empty, so this is all I can provide) And ever since then every time I come home, and turn my...
BSOD Help and Support
computer crashes, freezes, have blue screen of death......help!
already re-installed windows 7, did driver updates and virus scans. here is my dump file thing created by windows seven forums diagnostic tool....
BSOD Help and Support
mouse freezes for 20 sec and sometimes crashes computer
I have an HP desktop x64, win 7 32 i just did a factory restore 2 day ago but, I still have 1 of the problems I had before; the mouse on my computer will freeze for like 20 sec and sometimes causing the system to crash. Yesterday, it shut down on me and a blue screen popped up it said something...
BSOD Help and Support
Virtual PC with win XP freezes on Windows 7 Home edition
Hi, I have two PC's, one is a Dell with Windows 7 Professional. The other one is a Vaio with Windows 7 Home Premium. I installed virtual PC on both laptops, and I am trying to run a windows XP VHD. Strangely enough, it works perfectly on the 7 Pro machine, while the Virtual PC freezes...
Virtualization
Computer freezes on hibernate and crashes when waking.
I'm stuck on this one. Everytime I try to hibernate or even shutdown my computer it gets to the blank screen and then just hangs. I'm forced to shutdown by the power button which I don't like to do. When I put my computer to sleep and wake it I get the Blue Screen of Death and it says...
BSOD Help and Support
CTRL + C and CTRL + V freezes comp for a few seconds. [W7 Home Edition
Hello. I encountered a weird problem. I recently bough Acer Aspire 5734Z with Windows 7 Home Edition installed. When I type CTRL + C or CTRL + V my touchpad stops working for a few seconds. Then it get back to normal. And Except this the functions of ctrl + c and ctrl + v works. This happens...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:41.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App