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Windows 7: Windows Firewall errors 8007042c and 1068

27 Feb 2014   #11
cottonball

Windows 7 Home Premium
 
 

Let's make sure all is well...

Please use Malwarebytes Anti-Rootkit (MBAR)
Download > http://downloads.malwarebytes.org/file/mbar
Save to the Desktop
Double-click the downloaded file to run the program.

Follow the instructions to update and press: Next
Press Scan to allow the program to check your computer for threats.

If no threats are found, please stop here.

If threats are found, click the Cleanup button to remove them, and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.

Perform a second scan to verify that no threats remain.
If they do, click Cleanup once again, and repeat the process.

When done, please post the two logs produced: mbar-log.txt and system-log.txt
(The logs are found in the MBAR folder located on the Desktop)


My System SpecsSystem Spec
.
27 Feb 2014   #12
Bill48

Windows 7 Home Premium 64 bit
 
 

No problems found. Text files hopefully attached.
What a process. Can you tell me in plain language what had happened, and the culprits if known.
Amazing. Thanks, Bill


Attached Files
File Type: txt mbar-log-2014-02-28 (07-56-11).txt (2.0 KB, 2 views)
File Type: txt system-log.txt (22.6 KB, 1 views)
My System SpecsSystem Spec
27 Feb 2014   #13
cottonball

Windows 7 Home Premium
 
 

Bill48,

In plain terms, you got infected by a Rootkit. It is devious unwanted code used to gain control of your computer by hiding deep inside the system.

Rootkits may piggyback on software you install, inserting a process that waits silently in the background.
Since to give permission for a program to install you need administrative access, this means that your rootkit is already in a sensitive location on the computer.

Rotkits may also come through shared disks and drives with infected web content.

Rootkits may even infect the part of your computer that is independent of the Operating System, making them harder to remove.

Once in your system, Rootkits provide access to your folders to a remote user who can do 'whatever' with your computer.

The types of information that may be accessed are, account IDs and passwords (such as PayPal, Hotmail, gmail, Facebook accounts, etc.), credit card information (PIN numbers, expiration dates and card numbers), and banking information (account numbers, passwords, PINs etc.).

If you conducted any activities or transactions of the nature described above on the infected computer, would strongly recommend you change passwords, IDs, PINs, etc., using another computer.

This is not meant to make you paranoid, but, if you notice any unusual behavior on the previously infected computer, make sure you get back here.

Also, since the Rootkit got through, let's take a look at your present security setup...

Please download Security Check:
http://screen317.spywareinfoforum.org/
Save to your Desktop.
Double-click: SecurityCheck.exe

Follow the onscreen instructions inside the black box.

When done, a Notepad report opens automatically, called: checkup.txt

Please post the checkup.txt in your reply.
(Do not take any corrective actions!)
My System SpecsSystem Spec
.

27 Feb 2014   #14
Bill48

Windows 7 Home Premium 64 bit
 
 

Think only recent additions to this computer have been updates and newly installed Dropbox. But as you say, could have been in background for some time. Checkup report attached.


Attached Files
File Type: txt checkup.txt (1.3 KB, 5 views)
My System SpecsSystem Spec
28 Feb 2014   #15
cottonball

Windows 7 Home Premium
 
 

There are a few issues to take care of, as shown by Security Check:

Windows 7 Service Pack 1 x64 (UAC is disabled!)

Windows 7 has the built-in ability to automatically reduce the potential of security breaches and malware from compromising the operating system. It does so by automatically enabling the User Account Control (UAC).

Recommend you select the Default setting:
User Account Control - UAC - Change Notification Settings

Internet Explorer 10 Out of date!

The latest version of Internet Explorer is IE11.

You can download Internet Explorer 11 from Microsoft, here:
Download Internet Explorer 11 - Internet Explorer

In most cases, however, the newest version of Internet Explorer will automatically install at some point after its release via Windows Update. Internet Explorer will update automatically, keeping all of your favorites, cookies, form history, and saved passwords intact.

Java(TM) 6 Update 38 Java version out of Date!
If you decide to keep Java, then, let's take care of some details, you do not need any vulnerabilities...

Please update your version of Java:
java.com: Java + You

Also, uninstall all older versions of Java from your system.
They present a serious security risk.
Why should I uninstall older versions of Java from my system?
Why should I uninstall older versions of Java from my system?

Adobe Flash Player 12.0.0.70 Flash Player out of Date!

Download and install the latest Flash Player version > Adobe - Install Adobe Flash Player
Additional Info/Flash Player Help > Flash Player Help | Flash Player Help

Adobe Reader 10.1.9 Adobe Reader out of Date!

Adobe Reader, latest version:
Adobe - Adobe Reader download - All versions
(If presented, uncheck the following: Yes, install McAfee Security Scan Plus)

When done, go to Start > Control Panel > Programs and Features > Uninstall List
Look for, and remove any older Adobe Reader versions.


Post back when you are done, and we will wrap up.
My System SpecsSystem Spec
01 Mar 2014   #16
Bill48

Windows 7 Home Premium 64 bit
 
 

OK. Done all of that. IE will take its own course - no hurry. Likewise Adobe Flash - Reader is current. Java updated and the only old version uninstalled. Adobe says it is up to date, done on 25 Feb.

But lastly, UAC set to default but, on restarting, get Error Code: 0x80073b01. Wording: Microsoft Security Client. An error has occurred in the program during initialization. If this problem continues please contact your system administrator.

I restarted again and again got the same error message.

Sorry for this last little annoyance.
My System SpecsSystem Spec
01 Mar 2014   #17
cottonball

Windows 7 Home Premium
 
 

Better have it show up now, than later...

Let's use the following to make sure the malware is not lurking in the Master Boot Record...

Please go to the TDSSKiller Download:
TDSSKiller Download
Select the .exe version
Double-click on TDSSKiller.exe to run the program.

When the TDSSKiller console opens, click on: Change Parameters
Under Additional Options, place a check in the box next to: Detect TDLFS File System
Click: OK

Press: Start Scan

If a suspicious object is detected by this program, the default action is Skip. Leave this action as is, and click on: Continue

If malicious objects are found, they show in the Scan results.
Ensure Cure (the default action) is selected, then click: Continue > Reboot now, to finish the cleaning process.
(Note: If Cure is not available, select Skip. Do not select: Delete

When done, the tool creates a log on the disk with the Windows Operating System, normally C:\
Logs have a name like:
C:\TDSSKiller.X.X.X_15.10.2013_15.31.43_log.txt

Also provide the TDSSKiller report in your reply.
My System SpecsSystem Spec
02 Mar 2014   #18
Bill48

Windows 7 Home Premium 64 bit
 
 

Hmm. Don't think anything found. Log hopefully attached. Bill


Attached Files
File Type: txt TDSSKiller.3.0.0.25_02.03.2014_21.26.38_log.txt (388.0 KB, 1 views)
My System SpecsSystem Spec
02 Mar 2014   #19
cottonball

Windows 7 Home Premium
 
 

Good!!

Can you uninstall Microsoft Security Essentials from Control Panel > Programs and Features > Uninstall Programs

When done, restart the Computer.

Then, install MSE again, and see if you get the error.
My System SpecsSystem Spec
02 Mar 2014   #20
Bill48

Windows 7 Home Premium 64 bit
 
 

Uninstalled MSE, restarted with no error message.

Downloaded and Reinstalled MSE and same initialization error message reappears.

Bill
My System SpecsSystem Spec
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