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Windows 7: Help!

02 Mar 2014   #11
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by coltcobra View Post
Okay, so I ran a scan on both programs. MSE found nothing. MalwareBytes found 10 malicious files, and said it had fixed them. I restarted my PC, ran another scan on malware bytes and it found nothing. So I went to open internet explorer, which still had a padlock symbol in the task bar, and it went right back to Safesearch. I have NO IDEA what to do now. I have tried everything, and I really don't think downloading yet another anti- virus is going to help. No idea what to do.
Did you read the article on getting rid of Safesearch that Sir George gave you twice? We can only tell you about the cures, not do it for you.


My System SpecsSystem Spec
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02 Mar 2014   #12
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by bigmck View Post
Quote   Quote: Originally Posted by coltcobra View Post
Okay, so I ran a scan on both programs. MSE found nothing. MalwareBytes found 10 malicious files, and said it had fixed them. I restarted my PC, ran another scan on malware bytes and it found nothing. So I went to open internet explorer, which still had a padlock symbol in the task bar, and it went right back to Safesearch. I have NO IDEA what to do now. I have tried everything, and I really don't think downloading yet another anti- virus is going to help. No idea what to do.
Did you read the article on getting rid of Safesearch that Sir George gave you twice? We can only tell you about the cures, not do it for you.
Thanks!
My System SpecsSystem Spec
02 Mar 2014   #13
cottonball

Windows 7 Home Premium
 
 

coltcobra,

Please use the tool Zoek:
Download > Download zoek.exe version 5.0.0.0
When the download shows, and you get the option to save, please do so to the Desktop.

Right-click zoek.exe and select: Run as Administrator (Give it a few seconds to appear.)

If your AntiVirus warns you about the program, either allow Zoek to run, or temporarily disable your AV program.
Info on how to disable your security applications > How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides

Next, copy / paste the entire script inside the code box below to the input field of Zoek (do not copy the word 'code'):

Code:
standardsearch; 
installedprogs;
installer-list; 
uninstall-list;
Now...

Close any open windows.

Click the Run script button and wait. It takes a few minutes to run all the script.

When finished, the zoek-results.log is opened in Notepad.
If a reboot is needed the log is opened after the reboot.

The log is also found on the systemdrive, normally C:\

Please post the zoek-results.log in your reply.


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My System SpecsSystem Spec
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02 Mar 2014   #14
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

coltcobra so far I have no idea if you have followed all the suggestion that have been posted.
I would suggest at this time to follow cottonball recommendations. Follow them exactly as instructed and post back as instructed by cottonball.
I will just sit back and watch.
My System SpecsSystem Spec
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