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Windows 7: possible virus using windows 7? svcchost.exe or devmonsrv.exe?

08 Mar 2014   #11
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Be sure to quarantine Everything the SuperAntiSpyware found!


You may have a dirty DNS cache. Let's flush it:


Click the Start button.
2. Enter cmd in the Start menu search field.
3. Right-click on Command Prompt and select Run as Administrator.
4. Type, or copy/paste the following command and press Enter: ipconfig /flushdns
5. If the command was successful, you will see the following message: Windows IP configuration successfully flushed the DNS Resolver Cache.
Reboot.


Next, I'd like you to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push



My System SpecsSystem Spec
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08 Mar 2014   #12
benk

 
 

Ok will do. Jeez 5 1/2 hours and only 33% complete.
My System SpecsSystem Spec
09 Mar 2014   #13
benk

 
 

It said the flush was a success and Eset online found 0 viruses.
My System SpecsSystem Spec
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09 Mar 2014   #14
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Okay, now ... did you download AdwCleaner? If not, please read above and follow the instructions.
Post the .txt log it produces.
My System SpecsSystem Spec
09 Mar 2014   #15
benk

 
 

This is the 2nd scan I did. Not sure how to find log for the 1st.

# AdwCleaner v3.020 - Report created 09/03/2014 at 18:26:10
# Updated 27/02/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Ben - BEN-PC
# Running from : C:\Users\Ben\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16518


-\\ Mozilla Firefox v23.0.1 (en-US)

[ File : C:\Users\Ben\AppData\Roaming\Mozilla\Firefox\Profiles\9zl37vsn.default\prefs.js ]


-\\ Google Chrome v33.0.1750.146

[ File : C:\Users\Ben\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : search_url
Deleted : suggest_url

[ File : C:\Users\bigben\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [1920 octets] - [07/03/2014 16:27:08]
AdwCleaner[R1].txt - [1142 octets] - [09/03/2014 17:22:26]
AdwCleaner[S0].txt - [2015 octets] - [07/03/2014 16:30:32]
AdwCleaner[S1].txt - [1068 octets] - [09/03/2014 18:26:10]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1128 octets] ##########
My System SpecsSystem Spec
10 Mar 2014   #16
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Looks good!
Next:
Removing/Uninstalling AdwCleaner:
Double click on AdwCleaner.exe to run the tool again. Click on the Uninstall button.
Click Yes when asked are you sure you want to uninstall.
Both AdwCleaner.exe, its folder and all logs will be removed.


Now, download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.



Let me know if there are any more problems after rebooting
My System SpecsSystem Spec
10 Mar 2014   #17
benk

 
 

I think that fixed it. If no probs, I'll come back next week and get your info to send $25. Thanks!
My System SpecsSystem Spec
10 Mar 2014   #18
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote   Quote: Originally Posted by benk View Post
I think that fixed it. If no probs, I'll come back next week and get your info to send $25. Thanks!
I just want to make sure you're free of 'malware'!


Any "donations" you want to make, will have to be addressed to z3r010 (Administrator)Windows 7 Help Forums - View Profile: z3r010
My System SpecsSystem Spec
10 Mar 2014   #19
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Jacee do you think it is worth benk running either / or the Emsisoft Emergency Kit / the Kaspersky rescue disk??

https://www.emsisoft.com/en/software/eek/

5 Bootable AntiVirus Rescue CD for Windows: Free Download

I have used the Emsisoft scanner myself just recently and it worked real good and has had a definite improvement on my main machine performance.
My System SpecsSystem Spec
11 Mar 2014   #20
benk

 
 

It was fine for a day, then it froze again and I had to reboot. I'll try emsisoft and see what happens.
My System SpecsSystem Spec
Reply

 possible virus using windows 7? svcchost.exe or devmonsrv.exe?




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