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Windows 7: Programs Missing From Control Panel Programs List


23 Mar 2014   #1

Windows Home Premium 64bit
 
 
Programs Missing From Control Panel Programs List

So yesterday I noticed that programs are missing from my control panels program list. Right now there is only 19 items and I use to have probably over 60. Notable missing are all my AVS4You and Topaz Labs software. Also anything with the name Windows is not listed. I can't think of anything I installed to cause this. All I saw was some Windows updates. I've searched other threads and ran some of recommended programs. I then downloaded and ran Malwarebytes software and it found 55 problems, deleted those but my problem still exists. I also did a system restore back to 3/21. I'm at a loss now. Any ideas? Also I'm using MS Security Essentials for protection.


My System SpecsSystem Spec
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23 Mar 2014   #2

Windows 7 Home Premium 64-bit
 
 

My System SpecsSystem Spec
23 Mar 2014   #3

Windows Home Premium 64bit
 
 

I used those two tools and here is the results in the zip file.

JRT.zip


My System SpecsSystem Spec
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23 Mar 2014   #4

Windows 7 Home Premium 64Bit
 
 

Hey, Thanks for the logs, I would highly recommend staying away from Optimizer Pro and programs Alike, The "Fix all PC issues" and similar "Eye Grabbers" are signs that usually mean, they will do more harm than good, They also tend to load computers with bloatware that they say "Optimizes" your PC. Some Registry entries and a few other programs, Nothing much.


RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
Please download Rkill by Grinler from one of the links below and save it to your desktop.

Link 1
Link 2


  • On Windows XP double-click on the Rkill desktop icon to run the tool.
  • On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.
Please run the Rkill swiftly followed by


Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit



  • RogueKiller 32-bit | RogueKiller 64-bit
  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • Click Delete to delete items found.


Now, download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.


Thanks
My System SpecsSystem Spec
23 Mar 2014   #5

Windows Home Premium 64bit
 
 

I'll do all of this in the morning. BTW I've never downloaded Optimizer Pro or any other programs like that. Thanks for the help, so far ;-)
My System SpecsSystem Spec
23 Mar 2014   #6

Windows 7 Home Premium 64Bit
 
 

I've seen it in a few logs before, seems suspect, il look into it buddy, Your welcome.
My System SpecsSystem Spec
23 Mar 2014   #7

Windows 7 Pro. 64/SP-1
 
 

Optimizer Pro is a new tag along that is coming with many programs.
PUP.
You may have downloaded it and not know you did so.

It's the new PUP on the block.

A PUP (potentially unwanted program) is a program that may be unwanted, such as spyware, despite the possibility that users consented to download it.
My System SpecsSystem Spec
23 Mar 2014   #8

Windows 7 Home Premium 64Bit
 
 

Thanks for the info I'd seen it in a few logs posted by other members so i knew it looked familiar.
My System SpecsSystem Spec
23 Mar 2014   #9
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote   Quote: Originally Posted by engineco16 View Post
I'll do all of this in the morning. BTW I've never downloaded Optimizer Pro or any other programs like that. Thanks for the help, so far ;-)
Those programs did not appear out of thin air. How do you figure they got there.

I would suspect they came as a byproduct of downloading other programs thru 'shady' download sites. E.g Cnet likes to do that and add junk to downloads if you don't watch out.
My System SpecsSystem Spec
24 Mar 2014   #10

Windows Home Premium 64bit
 
 

I haven't had a chance to go through everything today, hopefully tomorrow, but this strange thing just happened. I had Chrome open, selected a new tab then clicked on my Flickr link. Another window opened and here's what it showed.

Programs Missing From Control Panel Programs List-untitled-1.jpg


My System SpecsSystem Spec
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 Programs Missing From Control Panel Programs List




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