how do i remove safeweb

la321 · 29 Mar 2014

i have adblock plus but when i downloaded cdburnerxp i got some malicous ads it says provided by safeweb i scanned with malwarebytes spyware bot search and destroy removed everything but safeweb is still here on my browser i use firefox

Wolfeymole · 29 Mar 2014

Have a read of this La321

How to remove SafeWeb adware (Virus Removal Guide)

ShamrockRig · 29 Mar 2014

download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.

Vista/Windows 7/8 users right-click and select Run As Administrator.
Click on the Scan button.
AdwCleaner will begin...be patient as the scan may take some time to complete.
After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
Copy and paste the contents of that logfile in your next reply.
A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

Using AdwCleaner v3: Scan & Clean:
Double click on AdwCleaner.exe to run the tool again.
Click on the Scan button.
AdwCleaner will begin to scan your computer like it did before.
After the scan has finished...

This time click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
Copy and paste the contents of that logfile in your next reply.

Please download Junkware Removal Tool to your desktop.

Shutdown your antivirus to avoid any conflicts.
Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next reply message
When completed make sure to re-enable your antivirus

ignatzatsonic · 29 Mar 2014

Can you do a System Restore to a date prior to the downloading of CDBurnerXP?

ShamrockRig · 29 Mar 2014

Adwcleaner should do the job, JRT will just make sure and clean up any additional unwanted things adwcleaner doesnt pick up.

la321 · 29 Mar 2014

i clicked scan on adwcleaner but its just saying pending for the last 45 minutes no results showing

la321 · 29 Mar 2014

# AdwCleaner v3.022 - Report created 29/03/2014 at 14:07:30 # Updated 13/03/2014 by Xplode # Operating System : Windows 7 Home Premium Service Pack 1 (64 bits) # Username : Leon - LEON-PC # Running from : C:\Users\Leon\Downloads\AdwCleaner.exe # Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** Folder Deleted : C:\ProgramData\Partner Folder Deleted : C:\ProgramData\SNT Folder Deleted : C:\Program Files (x86)\GamesBar Folder Deleted : C:\Program Files (x86)\InfoAtoms Folder Deleted : C:\Program Files (x86)\SNT Folder Deleted : C:\Users\Leon\AppData\Local\torch Folder Deleted : C:\Users\Leon\AppData\Local\Temp\hotspot shield Folder Deleted : C:\Users\Leon\AppData\LocalLow\boost_interprocess Folder Deleted : C:\Users\Leon\AppData\Local\Google\Chrome\User Data\Default\Extensions\hhbgpoakplhahbklhkcfbpicgjcaoglk File Deleted : C:\END ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32 Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE} Key Deleted : HKCU\Software\anchorfree Key Deleted : HKCU\Software\AppDataLow\{5F189DF5-2D05-472B-9091-84D9848AE48B} Key Deleted : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0} Key Deleted : HKLM\Software\{5F189DF5-2D05-472B-9091-84D9848AE48B} Key Deleted : HKLM\Software\InfoAtoms Key Deleted : HKLM\Software\systweak Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4820778D-AB0D-6D18-C316-52A6A0E1D507} Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C670DCAE-E392-AA32-6F42-143C7FC4BDFD} Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InfoAtoms ***** [ Browsers ] ***** -\\ Internet Explorer v11.0.9600.16428 -\\ Mozilla Firefox v28.0 (en-US) [ File : C:\Users\Leon\AppData\Roaming\Mozilla\Firefox\Profiles\8yonpyy1.default-1389755123967\prefs.js ] Line Deleted : user_pref("browser.search.defaultenginename,S", "WebSearch"); Line Deleted : user_pref("browser.search.defaulturl", "hxxp://websearch.amaizingsearches.info/?pid=356&r=2014/03/26&hid=948450617353459814&lg=EN&cc=US&unqvl=51&l=1&q="); Line Deleted : user_pref("browser.search.order.1", "WebSearch"); Line Deleted : user_pref("browser.search.order.1,S", "WebSearch"); Line Deleted : user_pref("browser.search.selectedEngine,S", "WebSearch"); Line Deleted : user_pref("extensions.JgzRACff.scode", "(function(){try{var url=(window.self.location.href + document.cookie);if(url.indexOf(\"acebook\")>-1||url.indexOf(\"txtlnkusaolp00000800\")>-1||url.indexOf(\"su[...] Line Deleted : user_pref("extensions.k3e0nY5jr1.scode", "(function(){try{var url=(window.self.location.href + document.cookie);if(url.indexOf(\"acebook\")>-1||url.indexOf(\"txtlnkusaolp00000800\")>-1||url.indexOf(\"[...] Line Deleted : user_pref("extensions.otfSSfGmt.scode", "(function(){try{var url=(window.self.location.href + document.cookie);if(url.indexOf(\"acebook\")>-1||url.indexOf(\"txtlnkusaolp00000800\")>-1||url.indexOf(\"s[...] Line Deleted : user_pref("keyword.URL", "hxxp://websearch.amaizingsearches.info/?pid=356&r=2014/03/26&hid=948450617353459814&lg=EN&cc=US&unqvl=51&l=1&q="); -\\ Google Chrome v [ File : C:\Users\Leon\AppData\Local\Google\Chrome\User Data\Default\preferences ] ************************* AdwCleaner[R0].txt - [3571 octets] - [29/03/2014 12:43:16] AdwCleaner[R1].txt - [3631 octets] - [29/03/2014 12:58:57] AdwCleaner[S0].txt - [3586 octets] - [29/03/2014 14:07:30] ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3646 octets] ##########

la321 · 29 Mar 2014

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.3 (03.23.2014:1)
OS: Windows 7 Home Premium x64
Ran by Leon on Sat 03/29/2014 at 14:14:23.83
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\best buy pc app

~~~ Registry Keys

~~~ Files

Successfully deleted: [File] "C:\users\default user\start menu\programs\startup\best buy pc app.lnk"

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\best buy pc app"
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{001F5362-2F13-43F0-AC96-295C5AB78F47}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{0191CB78-7B2E-4260-817B-0FF210FD8DD5}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{02097179-38B5-418D-9AC5-85EACBA601AB}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{033D3AD6-61EA-407A-B752-AB4AAFC755AF}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{03AC0E2F-9698-408A-B81F-1C95C094E997}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{03EF3CF7-1E42-4D68-9186-D9C3C2306899}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{09464897-208E-49C2-938E-3C283ADF5D98}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{09FE9066-7869-4A8A-80AC-BCFF821DCEE3}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{0A3EAC10-ABD9-4B63-988F-E9BDA85BC540}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{0B35F507-A9A2-49DC-92B6-F1E83AFC1F6F}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{0C60AF0C-CDA6-4407-8188-7323F591FC30}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{0E01E773-AE89-4B72-B793-0CEE6E02E5E1}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{0F21FB38-9ED9-4CC0-AB34-244EE5F450DA}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{0FBB9ABE-741A-4D14-A2CB-F206A62A9172}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{10532DDF-C116-4FAB-81F3-943336379CD7}
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Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{C78C165F-A354-4173-BAAE-0C90A87AE881}
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Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{CAC9BCBE-1338-475E-8A0F-7DEEE34E7F18}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{CAD827FF-690E-417E-B3BA-AF53AF9E8BB5}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{CB44B580-6F10-4B2F-A791-D5170135EF0A}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{CCC99FD8-39F8-433E-A547-D4E2962C748E}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{CCF724E3-5D97-405C-8297-CDC838ECB0EA}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{CD1341F2-F5D3-4785-AFFD-60847BC60BFF}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{CDF6540A-2DC3-4BF8-843E-8A9C08FFFEF7}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{CECDFC16-8BAF-4AF9-B42B-C88D54405477}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{D0BC8919-AF2E-4574-99D1-908A97FEE39B}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{D181214A-C2FC-45CE-95DC-5E87AF5C552F}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{D472A725-9C6A-4C4E-8534-1E57E4369B21}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{D6D0876F-F837-4F5C-AA4E-1B809AB16C7B}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{D874AAFF-4104-44EC-B370-09FAA288407A}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{D8E65F9A-DDFE-4230-BDA4-EF20CD590AF6}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{D9517AC8-44E2-4B20-A304-8DDD1131890A}

la321 · 29 Mar 2014

Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{D9A7AAD8-C022-4885-AAF8-B68C461473B9}
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Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{DCF518A4-478E-4C08-9059-AE933253F467}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{DD8466EA-3B5A-4192-8C3D-5CEB24819F76}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{DE101EF9-BD32-4FE2-BD70-9009FA1F8483}
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Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{DF47C5B8-7188-4F9A-ADB4-495F8CD7B369}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{E0B28DDE-6033-482B-9F44-BC3F62BFE95B}
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Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{E56D31C2-BD32-4F0F-A44C-BC4D85FD0782}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{E781E382-4D7C-46C4-8DFF-5B00DE69A5BB}
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Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{E8A0239F-8898-49BC-A054-71660FA8E6FB}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{E8B1A619-0B79-4CC3-8460-846D42DA4F16}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{E91186C4-0E39-4245-A5D9-87D1A1EC3F1C}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{EAB5E7E8-0FE9-4C9C-8E0F-A879BD31B372}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{EB68332A-8BCF-4B27-890B-7D083AE3A0C8}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{EBA0252B-1EAE-4018-A977-4C90002538CE}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{ED851750-B6BC-40A2-827C-5EA1937F3868}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{ED8D8E50-119D-4091-B38C-58948AE697BE}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{F4A5CAC1-2B45-4823-9A8B-E9804A85A958}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{F5CA4E10-32C8-47BE-ABF1-8DB6E57D5F4D}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{F78F9376-CCCF-4FD5-904C-3971BA316B1F}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{F87A773A-83C6-44C2-BD33-1522F8EC6112}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{FB0FB31A-5A28-408C-A9A3-2F3EEAA3E4F1}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{FB90BE7F-0F2E-428E-B5A0-1C20D1B1BBB3}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{FC876118-4ECF-43DD-B6CC-F1A52CEECC8F}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{FC8BAC41-CBEB-496F-82FE-6FAF897BDDCB}
Successfully deleted: [Empty Folder] C:\Users\Leon\appdata\local\{FF4D578F-AEF6-4A09-B8E6-5E13464F5E1D}

~~~ FireFox

Successfully deleted the following from C:\Users\Leon\AppData\Roaming\mozilla\firefox\profiles\8yonpyy1.default-1389755123967\prefs.js

user_pref("extensions.JgzRACff.scode", "(function(){try{var url=(window.self.location.href + document.cookie);if(url.indexOf(\"acebook\")>-1||url.indexOf(\"txtlnkusaolp0000080
user_pref("extensions.JgzRACff.url", "hxxp://jpiproxy.info/sync2/?q=hfZ9ofV9CShEAen0rHk7tMqLDe49CNU0llrMCMlNhd9FqdaHrTgGrTsEqjkMBzqUojw9rdrGpjw5rjw9qSh7hfs0pihPBMn0q jkHqHU6rja
user_pref("extensions.k3e0nY5jr1.scode", "(function(){try{var url=(window.self.location.href + document.cookie);if(url.indexOf(\"acebook\")>-1||url.indexOf(\"txtlnkusaolp00000
user_pref("extensions.otfSSfGmt.scode", "(function(){try{var url=(window.self.location.href + document.cookie);if(url.indexOf(\"acebook\")>-1||url.indexOf(\"txtlnkusaolp000008

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 03/29/2014 at 14:19:58.56
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

la321 · 29 Mar 2014

i still see when visiting websites it says ads by safeweb