New
#1
Virus windows 7 no safe mode
Hi their I'm looking for some help, my laptops got a virus and not sure how to fix it. Got a pop up box from user account control and by mistake hit yes. So switched off laptop straight away and tried to restart in safe mode. However when it starts in safe mode computer shuts down and restarts, meaning safe mode is unusable. Tried networking and command prompt in safe mode with same response. Then decided to log in as normal and do a system restore but when I did this error message appeared to say error had occurred and was unsuccessful. Any help on this would be massively appreciated.
Cheers