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Windows 7: System File infected with TR/BProtector.Gen

24 Apr 2014   #31
Mual

Windows 7 Professional 64 bit SP 1
 
 

Quote   Quote: Originally Posted by cottonball View Post
Quote:
...do not know where can I find "program console, on the Scanner tab, and select: Perform Quick Scan".
The program console is nothing more that the main screen of MBAM. However, there is a new version of MBAM, and my instructions are outdated. Malwarebytes Anti-Malware 2.0 has a completely redesigned user interface.

Double-click mbam-setup-2.X.X.XXXX.exe to install (X's = current version)
Place a checkmark next to Launch Malwarebytes Anti-Malware, then click: Finish

Once MBAM opens, when it says Your databases is out of date, click the Fix Now button.

Next, click the Settings tab at the top, and, in the left column, select Detections and Protections
If not already checked, select: Scan for rootkits

Click the Scan tab at the top of the program window, and select: Threat Scan
Next, click: Scan Now

If you receive a message that updates are available, click: Update Now

At this point, the update is downloaded, installed, and the scan starts.
The scan may take some time to finish, so please be patient.

If potential threats are detected, select Quarantine All as the Action for all the listed items.
Next, click: Apply Actions

While still on the Scan tab, click the link for View detailed log
In the window that opens, click the Export button, select Text file (*.txt), and save the log to the Desktop.

Notes:
1. The log is automatically saved by MBAM and is also viewed by clicking:
History tab > Application Logs.
2, If MBAM encounters a file that is difficult to remove...
Click OK and allow MBAM to proceed with the disinfection process.
If asked to restart the computer, please do so immediately.
Here is the file
Code:
MBAM Log.txt
Quote   Quote: Originally Posted by cottonball View Post
If you still get the chkdsk prompt, for running the utility on C: drive, use the following:
Disk Check
After I restart my PC, the PC automatically make a disk check for me. I suppose it already fix the error?




My System SpecsSystem Spec
.
24 Apr 2014   #32
cottonball

Windows 7 Home Premium
 
 

Check Disk can run automatically if it finds the file system to have issues, and it verifies the file system integrity on hard disks.

Hopefully someone here can assist you with chkdsk. If not, please stop by the following forum, and ask why chkdsk runs at every startup:
http://www.sevenforums.com/hardware-devices/

After that, runAvira once again, and see if it still finds the same files that brought you here in the first place.
My System SpecsSystem Spec
24 Apr 2014   #33
Mual

Windows 7 Professional 64 bit SP 1
 
 

Quote   Quote: Originally Posted by cottonball View Post
Check Disk can run automatically if it finds the file system to have issues, and it verifies the file system integrity on hard disks.

Hopefully someone here can assist you with chkdsk. If not, please stop by the following forum, and ask why chkdsk runs at every startup:
Hardware & Devices - Windows 7 Help Forums

After that, runAvira once again, and see if it still finds the same files that brought you here in the first place.

Ah, okay. I'll let you know once I do a scan on the whole PC
My System SpecsSystem Spec
.

26 Apr 2014   #34
Mual

Windows 7 Professional 64 bit SP 1
 
 

Hi cottonball, I already scanned my PC and now everything is fine. No more pop up of error or viruses. Except that the flase detection by Avira about zoek.exe.
Thanks!!!
My System SpecsSystem Spec
27 Apr 2014   #35
cottonball

Windows 7 Home Premium
 
 

If you are no longer having problems, you are good to go!

Let's wrap up, as well as remove the tools used and their reports, since these tools are updated frequently, and it is best to have a new copy:

Tools and Reports:
-FRST, its folder in C:\FRST, and any fixlist, fixlog, or Addition.txt on the Desktop.
-Security Check, and its report
-Zoek.exe, its icon on the Desktop, any C:\zoek-results.logs, and the following, folders if found:
C:\zoek_backup
C:\zoek-quatantine

Would keep Malwarebytes Anti-Malware, and use it regularly.

Also, make sure your security software is ALL enabled and running!


Thanks for following all the instructions and providing the reports!!

Have a great week, Mual !!
My System SpecsSystem Spec
21 May 2014   #36
Mual

Windows 7 Professional 64 bit SP 1
 
 

Quote   Quote: Originally Posted by cottonball View Post
If you are no longer having problems, you are good to go!

Let's wrap up, as well as remove the tools used and their reports, since these tools are updated frequently, and it is best to have a new copy:

Tools and Reports:
-FRST, its folder in C:\FRST, and any fixlist, fixlog, or Addition.txt on the Desktop.
-Security Check, and its report
-Zoek.exe, its icon on the Desktop, any C:\zoek-results.logs, and the following, folders if found:
C:\zoek_backup
C:\zoek-quatantine

Would keep Malwarebytes Anti-Malware, and use it regularly.

Also, make sure your security software is ALL enabled and running!


Thanks for following all the instructions and providing the reports!!

Have a great week, Mual !!
Done. Thank you.
And as a update for you, the HDD is spoil after weeks. I can't start the computer at all.
I replace the old HDD with a new Samsung 840EVO.
My System SpecsSystem Spec
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 System File infected with TR/BProtector.Gen




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