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Windows 7: Cannot uninstall kaspersky antivirus


21 Apr 2014   #1

Windows 7 Pro, 64-bit
 
 
Cannot uninstall kaspersky antivirus

I've always been a BIG fan of Revo Uninstaller Pro. Revo has always been very good in regard to removing software, at least for me. HOWEVER, this evening was an exception. I was trying to remove a Kaspersky Antivirus program with Revo and, somehow, the uninstall was premature and apparently not everything became uninstalled, as their K icon still appears in my bottom taskbar and shows the manifestation of "its ugly face" when I try to reboot in the form of a popup advertisement for Kaspersky (since I was only on a trial with them) and interfering with my trying to open a page. VERY, VERY FRUSTRATING to say the least!!

Further particulars:

- Kaspersky name does not appear - ANYWHERE - in the Revo program nor can the name be found there.
- Name cannot be found under the Programs section of the Control Panel (Windows 7 Pro, 64-bit)
- Despite my removing ALL folders bearing the name, Kaspersky in the registry with a safe reboot, their K icon still boots up and appears in the taskbar

I don't know any other recourse on this, and this really has me "fuming!" If anyone can offer some kind of solution for me to remove this program, I would greatly appreciate it. Thanks so much!

My System SpecsSystem Spec
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21 Apr 2014   #2

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Try the uninstall tool from kaspersky,

Service articles
My System SpecsSystem Spec
21 Apr 2014   #3

Windows 7 Pro, 64-bit
 
 

That doesn't help (directions from Kaspersky to remove it: Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting), for as mentioned, the program does not appear in the Programs list under the Start button nor in the Programs & Features list under Control Panel. So, "sight unseen."
My System SpecsSystem Spec
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21 Apr 2014   #4

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Did you download the tool?
My System SpecsSystem Spec
21 Apr 2014   #5
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Also, see this: Download Kaspersky Lab Products Remover
Note: Enter the CAPTCHA code and if you have more than one product installed, select which to remove in the drop down. If you still have issues with a Kaspersky product, try using the remover tool in Safe Mode. Anti-Virus/Internet Security 6.0/7.0 cannot be removed using a 64-bit operating system.
My System SpecsSystem Spec
22 Apr 2014   #6

Windows 7 Pro, 64-bit
 
 

Problem resolved. Right after I had sent the last message on Seven Forums, I did a safe mode reboot and quickly removed it with Revo Uninstaller Pro (this time, it DID appear in the Program files). No issues whatsoever. But thank you for your help.
My System SpecsSystem Spec
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 Cannot uninstall kaspersky antivirus




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